Jetpack’s “Like” Buttons are Stuck Loading Infinitely

Hello everyone!

I’m experiencing an issue with Jetpack’s “Like” buttons on my website. When viewing a post, the “Like” buttons remain stuck loading indefinitely, while the sharing buttons work fine.

Here are the details of my setup:

• I’m using the latest version of WordPress.
• I have the latest version of Jetpack installed.

Steps to reproduce the issue:

1. Visit any post on my website.
2. At the end of the post, the “Like” buttons appear but remain stuck loading without displaying any action.
3. On the other hand, the sharing buttons work correctly and allow users to share the post on various social networks.

No specific error message is displayed, only the message “Loading…” is shown on the “Like” buttons.

I have reviewed the Jetpack Social settings and haven’t found any option related to this specific issue. Has anyone experienced this problem before or have any ideas on how to fix it?

I would greatly appreciate any help or suggestions you can provide to resolve this issue with Jetpack’s “Like” buttons.

Thank you very much!

Kellie (a11n) 

(@lavenderhaze)

1 week, 2 days ago

Hi there!

A perpetual “Loading” message where the Like button should be indicates that there may be a Javascript error. These errors are usually caused by a bad plugin that has erroneous code, or the loading of an old or duplicate jQuery.js file. Deactivation of the bad plugin or removal of the duplicate jQuery.js file should fix the problem.

If you use a caching plugin, this can sometimes also cause issues.

As a start, I’d suggest deactivating all plugins besides Jetpack and see if the issue persists. If the issue is resolved, you can reactivate your plugins one by one and check to see which one is causing the problem.

If you don’t want to do this testing on your live site, you can use the Health Check and Troubleshooting plugin to disable plugins for testing without impacting your live site. We have some instructions here:

https://jetpack.com/support/troubleshooting-plugin-and-theme-conflicts/#health-check

Let us know how that goes!

I followed the steps and installed the Health Check and Troubleshooting plugin, but when I’m on the screen with all the plugins deactivated and I try to activate Jetpack as the first plugin, I get the following error: “Activating the plugin Jetpack failed. The change has been automatically reverted. Activate anyway.”

What should I do then? Should I activate it anyway, or is there a problem with the Jetpack plugin?

PS: I use LiteSpeed Cache plugin

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