Jeypack – Theme conflict. Faded or black page load

  • Resolved anab2021

    (@anab2021)


    3 years, 3 months ago

    Hello, I am experiencing a faded or black page load up on the following pages on my website that is being caused by a conflict between the theme and jetpack.
    Pages affected. Size & Fit, terms of use, privacy policy, FAQ
    These pages will load up with a faded black page and then after a few moments revert to normal.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hello @anab2021

    Glad to help!

    I’m afraid this is beyond the scope of the support we can offer here.

    Since this is a theme issue, you should consider contacting the theme support or Elementor support, since your pages were built using their page builder.

    Let me know if you have any questions.

    My best regards,

    Michelle C.

    Thread Starter anab2021

    (@anab2021)

    I have contacted the theme maker and they pointed to a Jetpack issue and in fact when i disable Jetpack the issue goes away.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Jeypack – Theme conflict. Faded or black page load’ is closed to new replies.