Jigoshop Authorize.net PRO Gateway requires Jigoshop plugin to be active.

  • Resolved dickey1

    (@dickey1)


    7 years, 8 months ago

    Hello Jigoshop,
    This morning, I noticed my Jigoshop Authorize.net Pro plugin was deactivated without my knowledge. After I re-active the plugin, it’s giving me this error,

    “Jigoshop Authorize.net PRO Gateway requires Jigoshop plugin to be active. Code for plugin Jigoshop Authorize.net PRO Gateway was not loaded.”

    When I navigate to the jigoshop settings page and go to the payment gateway tab, my the authorize.net plugin doesn’t event show up. I’m not sure what happened, but the only way customers are able to pay for anything onling right now is with PayPal. Authorize.net is the most used payment gateway for our website.

    Do you have any idea what’s going on with this? I have not upgraded to the new Jigoshop eCommerce and i’m aware i have until the end of march to do so. I would like to get my payment gateway working again, before I make the upgrade.

    I appreciate any help I can get. Thanks sooo much!!!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter dickey1

    (@dickey1)

    Here’s my system info in case if you need it.

    ### WordPress Environment ###

    Home URL: https://dickeybub.net
    Site URL: https://dickeybub.net
    Jigoshop Version: 1.18.3
    Jigoshop Database Version: 1503180
    Log Directory Writable: ? To allow logging
    make /home3/dickey/public_html/wp-content/uploads/jigoshop-logs/ writable or define a custom JIGOSHOP_LOG_DIR.

    WP Version: 4.7.3
    WP Multisite: –
    WP Memory Limit: 96 MB
    WP Debug Mode: –
    Language: en_US

    ### Server Environment ###

    Server Info: Apache
    PHP Version: 5.6.29
    PHP Post Max Size: 64 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    SUHOSIN Installed: –
    MySQL Version: 5.5.51
    eAccelerator: ?
    APC: ?
    OpCache: ?
    Short Open Tag:
    Allow URL fopen:
    Session:
    Cookie Path: /
    Save Path: /tmp
    Use Cookies:
    Use Only Cookies:
    Max Upload Size: 64 MB
    Default Timezone is UTC:
    fsockopen/cURL:
    SoapClient:
    Remote Post:
    Remote Get:

    ### Server Locale ###

    decimal_point: .
    thousands_sep: N/A
    mon_decimal_point: N/A
    mon_thousands_sep: N/A

    ### Active Plugins (15) ###

    Akismet Anti-Spam: by Automattic – 3.3
    Cognito Forms: by Cognito Apps – 1.1.7
    Cyclone Slider 2: by Nico Amarilla – 2.12.4
    Embedly: by Embed.ly Inc – 4.0.12
    Jetpack by WordPress.com: by Automattic – 4.7
    JigoShop Advanced Ajax Layered Navigation: by Sixty One Designs – 1.0.2
    Jigoshop Authorize.net PRO Gateway: by Jigoshop – 2.0.3
    Jigoshop: by Jigoshop Limited – 1.18.3
    Kwayy HTML Sitemap: by Kwayy Infotech – 3.1
    Limit Login Attempts: by Johan Eenfeldt – 1.7.1
    Mobile Website Builder for WordPress by DudaMobile: by DudaMobile – 1.0.5
    Sucuri Security – Auditing, Malware Scanner and Hardening: by Sucuri
    Inc – 1.8.3

    TinyMCE Advanced: by Andrew Ozz – 4.4.3
    WordPress HTTPS: by Mike Ems – 3.3.6
    WP Super Cache: by Automattic – 1.4.9

    ### Settings ###

    Taxes Enabled:
    Shipping Enabled:
    Force SSL:
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2

    ### Jigoshop Pages ###

    Shop Base: #203 – /all-products/
    Cart: #5 – /cart/
    Checkout: #11 – /checkout/
    Pay: #12 – /checkout/pay/
    Thanks: #13 – /checkout/thanks/
    My Account: #7 – /my-account/
    Edit Address: #8 – /my-account/edit-address/
    View Order: #10 – /my-account/view-order/
    Change Password: #9 – /my-account/change-password/
    Track Order: #6 – /order-tracking/
    Terms: #4580 – /terms-and-conditions/

    ### Taxonomies ###

    Product Types: configurable (configurable)
    downloadable (downloadable)
    external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    virtual (virtual)

    ### Theme ###

    Name: Maya Shop
    Version: 3.0.1
    Author URL: https://yithemes.com/
    Child Theme: ? – If you’re modifying Jigoshop or a parent theme you didn’t build personally we recommend using a child theme. See: How to create a child theme
    Jigoshop Support: Not Declared

    ### Templates ###

    Overrides: maya/index.php
    maya/jigoshop/loop-on_sale.php
    maya/jigoshop/loop-shop.php

    Plugin Author Jigoshop Support – Marcin

    (@azrielnefezen)

    Hi
    Please contact me at [email protected] – I’ll try to help.

Viewing 2 replies - 1 through 2 (of 2 total)
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