Jigoshop invoice missing 80% of content!!!

Hi Richie,
We’re checking it out

We have had Jigoshop for a year or so. Invoices and packing slips plugin was working well, but for the last several weeks, the extended price calculates, but does not move to the total column. This is a serious issue since credit card payments then are incorrect.

SThompson

So youn upgraded jigoshop only and it happened after jigoshop upgrade? No theme/other plugins changes?
Can you post us your jigoshop system info on support@jigoshop.com for further investigation? We hope to solve it for you as soon as possible!

There were no updates, unless something updated automatically. I have been leaving the updates for a bit because of concern that any changes will cause a further glitch that I can’t fix. However, this one is not going away and I don’t know how to fix it.

Here’s our system info:
### Begin System Info ###

Multi-site: No

SITE_URL: https://www.uniscicorp.com
HOME_URL: https://www.uniscicorp.com

Jigoshop Version: 1.8.1
WordPress Version: 3.8.2

Platform: Windows
Browser Name: Internet Explorer
Browser Version: 10.0
User Agent String: Mozilla/5.0 (compatible; MSIE 10
.0; Windows NT 6.1; WOW64; Tride
nt/6.0)

PHP Version: 5.3.10-1ubuntu3.5
MySQL Version: 5.5.29-0ubuntu0.12.04.1
Web Server Info: Apache/2.2.22 (Ubuntu)

PHP Memory Limit: 256M
PHP Post Max Size: 200M

WP_DEBUG: Disabled

WP Table Prefix: Length: 3 Status: Acceptable

Show On Front: page
Page On Front: 4951
Page For Posts: 1724

Session: Enabled
Session Name: PHPSESSID
Cookie Path: /
Save Path: /var/lib/php5
Use Cookies: On
Use Only Cookies: On

UPLOAD_MAX_FILESIZE: 1000MB
POST_MAX_SIZE: 200MB
WordPress Memory Limit: 40MB
WP_DEBUG: Off
DISPLAY ERRORS: N/A
FSOCKOPEN: Your server supports fsockopen.

ACTIVE PLUGINS:

Category Order and Taxonomy Terms Order: 1.3.6
CSV to SortTable: 4.2
Custom Page Menus: 1.0
Duplicate Post: 2.6
Gravity Forms: 1.7.10
Gravity Forms MailChimp Add-On: 2.3
Gravity Forms Picatcha Add-On: 1.2
Gravity Forms User Registration Add-On: 1.7
Jigoshop: 1.8.1
Jigoshop – Product Importer Deluxe: 1.2.6
Jigoshop – Store Exporter: 1.4.4
Jigoshop – Store Exporter Deluxe: 1.3.3
Jigoshop – Up-sells/Cross-sells: 1.2
Jigoshop Admin Bar Addition: 1.8
Jigoshop FedEx Shipping Method: 1.2.0
Jigoshop for PageLines: 1.4.7
Jigoshop Invoices and Packing Slips: 1.0.7
Jigoshop List View: 4.0
List category posts: 0.46.4
Members Import: 1.1
NuCaptcha: 1.0.20375
Pagelines Customize: 1.1.1
Pagelines Sections: 1.0
Peter’s Login Redirect: 2.7.2
Platinum SEO Pack: 1.3.8
PopUp Domination: 3.5.2.1
Post Types Order: 1.6.8
Register Plus Redux: 3.9.10
Section Switchboard: 1.3.1
ShareThis: 7.0.9
SQL Export: 0.02
Stripe Payment Gateway: 1.2
UberMenu 2 – WordPress Mega Menu Plugin: 2.3.2.2
WordPress Custom Sidebar: 2.3
WP-Filebase Pro: 3.1.13
WP Menu Cart: 2.5.1

CURRENT THEME:

PageLines Framework: 2.4.4

### End System Info ###

I understand that you will not be able to troubleshoot the Invoices plugin until Monday, April 14….

Most of our developers work UK working hours.. we will look into it tomorrow morning.

Hi,
New Jigoshop PDF Invoices plugin will be released on mon/tue and won’t have that issue. Official post about it will be released on jigoshop.com blog.

It has been 3 months since my last inquiry about this and our PDF Invoices and Packing Slips plugin still renders the wrong amounts on extended price. I do not see on the blog where there is a fix for this. https://www.uniscicorp.com

Hi sgt4295,
You can download newest version of that plugin from https://www.jigoshop.com/my-account.
In case of any issues after upgrade – let us know via support@jigoshop.com with your current system info.