Jigoshop – "Your cart is empty" problem

  • Hello,

    I’m trying to implement Jigoshop. The products are shown in the end-clients interface. When I add some product to the cart, the page outputs the message “product added successfully to your basket”, but when I try to “View cart”, the output is: “Your cart is empty”.

    I tested this both in FireFox and IE.

    Please, advise where is the problem?

    Regards
    Andrey

Viewing 10 replies - 1 through 10 (of 10 total)
  • Jeff

    (@divergeinfinity)

    One or two people have reported this problem and it seems to be sessions and hosting related.

    Turn on WP_DEBUG, run through the process again and note any output.

    https://codex.www.ads-software.com/Editing_wp-config.php#Debug

    Also, access to your server error_logs may indicate something.

    Thread Starter andr2

    (@andr2)

    I also assume that something wrong with session or storing the cookies.

    I’ve tried the above (switched on error_log in php.ini as well).

    Anyway, error_log file is empty.

    The only error I saw on the web is immediately after adding new product to the Cart: “Notice: Undefined variable: tax_amount in /home/estart/public_html/wp-content/plugins/jigoshop/classes/jigoshop_cart.class.php on line 291”.

    Jeff

    (@divergeinfinity)

    Ok, your error_log from php.ini and (assuming) your Apache/Windows webserver error log are 2 different things. Perhaps you’ve checked both and I’m just misunderstanding …

    That line is only a ‘notice’, and shouldn’t be causing a failure, but we are going to file it to look into. Appreciate your posting it.

    Jeff

    (@divergeinfinity)

    What version of the plugin do you have Andr2?

    Several others have been able to resolve this by upgrading to 0.9.8.1 available from the public master branch of the repository:

    https://github.com/jigoshop/jigoshop

    The 1.0 release will be ready very soon as well.

    Was anyone able to fix this session problem? Mine is stuck at “Add to cart” stage. It is working fine in Chrome & IE, but when I try to add a product, it redirects me to the homepage. I tried even after upgrading to 0.9.8.1, but it still didn’t worked.

    Jeff

    (@divergeinfinity)

    It is dependent on several things that may require a closer look. You should post on the Jigoshop forums with a link and get it looked into at least.

    One issue involved rewrite rules in .htaccess, another incorrect settings in php.ini, others have set permalinks to default, saved twice, reset to custom, saved twice, one other deactivated the plugin, deleted all Jigoshop created pages and re-activated the plugin … there have only been a few reports of the problem and it isn’t tied to any one thing.

    Thread Starter andr2

    (@andr2)

    Well, when I completely deleted and reinstalled the WP with it DBS the Jigoshop started to work. Hope it will continue after some changes in dB.

    The problem was with my Web developer toolbar settings. I had disabled the referrers, which caused the whole redirect issue. I’ve enabled it & the plugin is working without any problem.

    I would like to confirm that this wasn’t an issue with the plugin, instead it happened due to the settings of my toolbar.

    Thank you for the wonderful plugin.

    Jeff

    (@divergeinfinity)

    Well, there ya go. ??

    Another item to add to the list of possible causes. ??

    Good job Harry.

    Hello,

    I am having the same problem. When I click on “add to cart” nothing happens. I do have the Affiliate Plugin installed; however, I’m not sure if that’s the issue. Here is the link to where WP and Jigoshop is installed: https://stylishappeal.x10.mx

    Thank you!

Viewing 10 replies - 1 through 10 (of 10 total)
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