Job “BackupSite” has started, but not responded for 10 seconds.

Hi @joaomluz,

Can you temporarily enable WP_DEBUG and see if Server self connect changes then? Let us know the value you get.

I have dumped some values here (bakupwpup/inc/class-page-settigs.php):

$raw_response = BackWPup_Job::get_jobrun_url( 'test' );
var_dump($raw_response);
$response_code = wp_remote_retrieve_response_code( $raw_response );
$response_body = wp_remote_retrieve_body( $raw_response );

Value of $raw_response:

array(6) { ["headers"]=> object(Requests_Utility_CaseInsensitiveDictionary)#20885 (1) { ["data":protected]=> array(8) { ["x-powered-by"]=> string(10) "PHP/5.6.19" ["cache-control"]=> string(17) "public, max-age=3" ["expires"]=> string(29) "Mon, 24 Apr 2017 19:14:14 GMT" ["content-type"]=> string(24) "text/html; charset=UTF-8" ["content-length"]=> string(1) "0" ["date"]=> string(29) "Mon, 24 Apr 2017 19:14:11 GMT" ["accept-ranges"]=> string(5) "bytes" ["server"]=> string(9) "LiteSpeed" } } ["body"]=> bool(false) ["response"]=> array(2) { ["code"]=> int(200) ["message"]=> string(2) "OK" } ["cookies"]=> array(0) { } ["filename"]=> NULL ["http_response"]=> object(WP_HTTP_Requests_Response)#20889 (5) { ["response":protected]=> object(Requests_Response)#20888 (10) { ["body"]=> bool(false) ["raw"]=> string(275) "HTTP/1.1 200 OK X-Powered-By: PHP/5.6.19 Cache-Control: public, max-age=3 Expires: Mon, 24 Apr 2017 19:14:14 GMT Content-Type: text/html; charset=UTF-8 Content-Length: 0 Date: Mon, 24 Apr 2017 19:14:11 GMT Accept-Ranges: bytes Server: LiteSpeed Connection: close " ["headers"]=> object(Requests_Response_Headers)#20887 (1) { ["data":protected]=> array(8) { ["x-powered-by"]=> array(1) { [0]=> string(10) "PHP/5.6.19" } ["cache-control"]=> array(1) { [0]=> string(17) "public, max-age=3" } ["expires"]=> array(1) { [0]=> string(29) "Mon, 24 Apr 2017 19:14:14 GMT" } ["content-type"]=> array(1) { [0]=> string(24) "text/html; charset=UTF-8" } ["content-length"]=> array(1) { [0]=> string(1) "0" } ["date"]=> array(1) { [0]=> string(29) "Mon, 24 Apr 2017 19:14:11 GMT" } ["accept-ranges"]=> array(1) { [0]=> string(5) "bytes" } ["server"]=> array(1) { [0]=> string(9) "LiteSpeed" } } } ["status_code"]=> int(200) ["protocol_version"]=> float(1.1) ["success"]=> bool(true) ["redirects"]=> int(0) ["url"]=> string(101) "https://**MYSITE**/wp-cron.php?doing_wp_cron=1493061250.1566278934478759765625&backwpup_run=test" ["history"]=> array(0) { } ["cookies"]=> object(Requests_Cookie_Jar)#20890 (1) { ["cookies":protected]=> array(0) { } } } ["filename":protected]=> NULL ["data"]=> NULL ["headers"]=> NULL ["status"]=> NULL } }

[“body”] came false (boolean) it should came “BackWPup test request” right?

• This reply was modified 7 years, 7 months ago by joaomluz.

Thank you. Did you enable WP_DEBUG though? I want to see if there are any PHP errors that would cause the response body to be empty.

@joaomluz, seems you deleted your last reply. ?? I appreciate the debug information.

Sorry about that. I dumped some variables (in plugins/backwpup/inc/class-page-settings.php)

$raw_response = BackWPup_Job::get_jobrun_url( 'test' );
var_dump($raw_response);
$response_code = wp_remote_retrieve_response_code( $raw_response );
$response_body = wp_remote_retrieve_body( $raw_response );

$raw_response:

array(6) { ["headers"]=> object(Requests_Utility_CaseInsensitiveDictionary)#20885 (1) { ["data":protected]=> array(8) { ["x-powered-by"]=> string(10) "PHP/5.6.19" ["cache-control"]=> string(17) "public, max-age=3" ["expires"]=> string(29) "Mon, 24 Apr 2017 19:14:14 GMT" ["content-type"]=> string(24) "text/html; charset=UTF-8" ["content-length"]=> string(1) "0" ["date"]=> string(29) "Mon, 24 Apr 2017 19:14:11 GMT" ["accept-ranges"]=> string(5) "bytes" ["server"]=> string(9) "LiteSpeed" } } ["body"]=> bool(false) ["response"]=> array(2) { ["code"]=> int(200) ["message"]=> string(2) "OK" } ["cookies"]=> array(0) { } ["filename"]=> NULL ["http_response"]=> object(WP_HTTP_Requests_Response)#20889 (5) { ["response":protected]=> object(Requests_Response)#20888 (10) { ["body"]=> bool(false) ["raw"]=> string(275) "HTTP/1.1 200 OK X-Powered-By: PHP/5.6.19 Cache-Control: public, max-age=3 Expires: Mon, 24 Apr 2017 19:14:14 GMT Content-Type: text/html; charset=UTF-8 Content-Length: 0 Date: Mon, 24 Apr 2017 19:14:11 GMT Accept-Ranges: bytes Server: LiteSpeed Connection: close " ["headers"]=> object(Requests_Response_Headers)#20887 (1) { ["data":protected]=> array(8) { ["x-powered-by"]=> array(1) { [0]=> string(10) "PHP/5.6.19" } ["cache-control"]=> array(1) { [0]=> string(17) "public, max-age=3" } ["expires"]=> array(1) { [0]=> string(29) "Mon, 24 Apr 2017 19:14:14 GMT" } ["content-type"]=> array(1) { [0]=> string(24) "text/html; charset=UTF-8" } ["content-length"]=> array(1) { [0]=> string(1) "0" } ["date"]=> array(1) { [0]=> string(29) "Mon, 24 Apr 2017 19:14:11 GMT" } ["accept-ranges"]=> array(1) { [0]=> string(5) "bytes" } ["server"]=> array(1) { [0]=> string(9) "LiteSpeed" } } } ["status_code"]=> int(200) ["protocol_version"]=> float(1.1) ["success"]=> bool(true) ["redirects"]=> int(0) ["url"]=> string(101) "**my_site**/wp-cron.php?doing_wp_cron=1493061250.1566278934478759765625&backwpup_run=test" ["history"]=> array(0) { } ["cookies"]=> object(Requests_Cookie_Jar)#20890 (1) { ["cookies":protected]=> array(0) { } } } ["filename":protected]=> NULL ["data"]=> NULL ["headers"]=> NULL ["status"]=> NULL } }

[“body”]=> bool(false) thats seems wrong..

There is no ERROR in my logs WP_DEBUG only warnings and strict standars not related..

[24-Apr-2017 18:58:06 UTC] PHP Strict Standards:  call_user_func_array() expects parameter 1 to be a valid callback, non-static method ACFCustom::create_empresa_post_type() should not be called statically in ******/wp-includes/class-wp-hook.php on line 298

[24-Apr-2017 18:58:07 UTC] PHP Warning:  call_user_func_array() expects parameter 1 to be a valid callback, class 'BBPressCustom' does not have a method 'mb_profile_menu_tabs' in ******/wp-includes/class-wp-hook.php on line 298

[24-Apr-2017 18:58:07 UTC] PHP Strict Standards:  call_user_func_array() expects parameter 1 to be a valid callback, non-static method UniUserRoles::add_new_roles() should not be called statically in ******/wp-includes/class-wp-hook.php on line 298

[24-Apr-2017 18:58:07 UTC] PHP Strict Standards:  call_user_func_array() expects parameter 1 to be a valid callback, non-static method bphelp_remove_profile_links::remove_xprofile_links() should not be called statically in ******/wp-includes/class-wp-hook.php on line 298
[24-Apr-2017 18:58:07 UTC] PHP Warning:  Illegal string offset 'enabled_post_types' in ******/wp-content/plugins/frontend-uploader/frontend-uploader.php on line 706

[24-Apr-2017 18:58:07 UTC] PHP Notice:  Uninitialized string offset: 0 in ******/wp-content/plugins/frontend-uploader/frontend-uploader.php on line 706

[24-Apr-2017 18:58:07 UTC] PHP Strict Standards:  call_user_func_array() expects parameter 1 to be a valid callback, non-static method UniUserRoles::remove_itens_toolbars_instructor_role() should not be called statically in ******/wp-includes/class-wp-hook.php on line 298

• This reply was modified 7 years, 7 months ago by joaomluz.

In my DEVELOPMENT environment is working perfect. This error occurs in my PRODUCTION environment. The files are the same (im using GIT). Maybe some PHP configuration?

The url of the dump

**my_site**/wp-cron.php?doing_wp_cron=1493061250.1566278934478759765625&backwpup_run=test

Returns a page with a body “BackWPup test request”.

– PROBLEM SOLVED – REMOVED INFOS/LOGS –

• This reply was modified 7 years, 7 months ago by joaomluz.
• This reply was modified 7 years, 7 months ago by joaomluz.
• This reply was modified 7 years, 7 months ago by joaomluz.

Problem solved. Its not related to plugin itself. It was a problem with configuration in my server.

• This reply was modified 7 years, 7 months ago by joaomluz.

Thanks @joaomluz. I’m glad it was resolved. If you think it’s applicable, would you mind mentioning any more specifics of the solution? There have been a few threads here and there with similar issues and it might help with debugging.