• Resolved Palijn

    (@palijn)


    Hello,

    brand new WP install in Docker on top of nginx and with PHP-FPM 8.1 . There are no other plugins installed, I just installed BackWPUp and configured a simple backup to folder job.

    When I run the job, I get the famous “job has started, but not responded for 10 seconds”.
    I tried to set the WP_ALTERNATE_CRON to true but then : running the job manually shows a blank page – and refreshing the page manually shows me a currently running job, for which the logs show it actually finished to create the archive.
    So : absolutely not reliable.

    Can you help me sort out what’s going wrong ?

    As required, here are the “Information” tab data :

    WordPress version	6.5.5
    BackWPup version 4.1.3 Get pro.
    PHP version 8.1.29 (64bit)
    MySQL version 11.4.2-MariaDB-ubu2404
    cURL version 8.7.1
    cURL SSL version OpenSSL/3.3.1
    WP-Cron url https://<redacted>/wp-cron.php
    Server self connect Not expected HTTP response:Status-Code: 200
    Server: nginx
    Date: Sun, 14 Jul 2024 00:22:30 GMT
    Content-type: text/html; charset=UTF-8
    X-powered-by: PHP/8.1.29
    Expires: Wed, 11 Jan 1984 05:00:00 GMT
    Cache-control: no-cache, must-revalidate, max-age=0
    Strict-transport-security: max-age=15768000; includeSubdomains; preload
    Document root /var/www/html
    Temp folder /var/www/html/wp-content/uploads/backwpup/bd31b4/temp/
    Log folder /var/www/html/wp-content/uploads/backwpup/bd31b4/logs/
    Server nginx/1.27.0
    Operating System Linux
    PHP SAPI fpm-fcgi
    Current PHP user www-data
    Maximum execution time 30 seconds
    BackWPup maximum script execution time 30 seconds
    Alternative WP Cron Off
    Disabled WP Cron Off
    CHMOD Dir 0755
    Server Time 0:22
    Blog Time 00:22
    Blog Timezone
    Blog Time offset 0 hours
    Blog language en-US
    MySQL Client encoding utf8
    PHP Memory limit 256M
    WP memory limit 40M
    WP maximum memory limit 256M
    Memory in use 6.00 MB
    Loaded PHP Extensions: Core, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, bcmath, cgi-fcgi, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, hash, iconv, imagick, intl, json, libxml, mbstring, mysqli, mysqlnd, openssl, pcre, pdo_sqlite, posix, readline, session, sodium, sqlite3, standard, tokenizer, xml, xmlreader, xmlwriter, zip, zlib

    Thanks for your help !!!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support BWU Support

    (@saranshwpm)

    Hello,

    Thank you for contacting us.

    As per the information shared, ‘Alternative WP Cron’ is still set to off. Can you please set it to true and see if it helps?

    Also, as a troubleshooting step, try setting the?Maximum script execution time?option under?Settings → Jobs to ’25’.

    If the issue still persists after this, please send us the backup log to review.

    Best Regards,

    Plugin Support happyAnt

    (@duongcuong96)

    since we haven’t heard back from you, I’m going to mark it as resolved.
    In case you’re still having problems, feel free to let us know ??

Viewing 2 replies - 1 through 2 (of 2 total)
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