• Resolved Corrado Prever

    (@artphotoasia)


    I always got thgis message on my website https://www.giordanotende.com/ and the bkup does not start.
    “””””””””””Job “bkup-giordano” has started, but not responded for 10 seconds. Please check?information“”””””””””””””

    No idea why, I manage more then 30 websites on different servers and no trouble with others only with this one.

    Can you help?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support happyAnt

    (@duongcuong96)

    @artphotoasia

    I think there is server permission issue, please show us your server configuration by go to BackWPUp -> Settings -> Infomation -> and press “Get debug info”

    zzzek

    (@zzzek)

    Hello,
    I have the same problem.
    When I switch the website to php 8.x the problem occurs
    The “Backup” task started but did not respond for 10 seconds. Check the information.

    I’m sending info about the debut and I’m asking for help. Thank you.

    Version WP: 6.6
    Version BackWPup: 4.1.4
    Version PHP: 8.2.1 (64bit)
    Version MySQL: 10.4.33-MariaDB-log
    Version cURL: 7.29.0
    Version cURL SSL: NSS/3.36
    WP-Cron url: https://website.test/wp-cron.php
    Separate server connection: Unexpected HTTP response:
    Status-Code: 200
    Date: Tue, 23 Jul 2024 08:51:46 GMT
    Server: Apache
    Pragma: no-cache
    Expires: Wed, 11 Jan 1984 05:00:00 GMT
    Cache-control: no-cache, must-revalidate, max-age=0
    Set-cookie: PHPSESSID=328d7b9a2df0d8725e2dd4b4af34e2a4; path=/; secure; HttpOnly
    Vary: User-Agent
    Upgrade: h2,h2c
    Content-length: 0
    Content-type: text/html; charset=UTF-8

    Document root: /data/web/virtuals/93279/virtual/www
    Directory Temp: /data/web/virtuals/93279/virtual/www/domains/website.test/wp-content/uploads/backwpup/4f721c/temp/
    Directory log: /data/web/virtuals/93279/virtual/www/domains/website.test/wp-content/uploads/backwpup-b8ad05-logs/
    Server: Apache
    Operation system: Linux
    PHP SAPI: fpm-fcgi
    Current PHP user: w93279
    Maximum operation time: 200 seconds
    Maximum script execution time BackWPup: 30 seconds
    WP Cron Alternative: Vypnuto
    Disabled WP Cron: Vypnuto
    CHMOD Dir: 493
    Server time: 8:51
    Blog time: 10:51
    Blog time zone: Europe/Prague
    Blog time difference: 2 hours
    Blog language: cs
    Coding the MySQL client: utf8mb4
    PHP Memory limit: 512M
    WP memory limit: 512M
    WP maximum memory limit: 512M
    Memory usage: 24,00 MB
    Disabled PHP functions:: apache_child_terminate, apache_setenv, define_syslog_variables, diskfreespace, disk_free_space, disk_total_space, dl, exec, leak, link, openlog, passthru, pfsockopen, popen, posix_getgrnam, posix_getpgid, posix_getpwuid, posix_getpwnam, posix_getrlimit, posix_initgroups, posix_kill, posix_mkfifo, posix_mknod, posix_setpgid, posix_setsid, posix_setuid, posix_uname, proc_close, proc_get_status, proc_nice, proc_open, proc_terminate, putenv, readlink, register_tick_function, shell_exec, show_source, symlink, syslog, system
    Active PHP extension:: Core, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, bcmath, bz2, calendar, cgi-fcgi, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, imagick, imap, intl, json, libxml, mbstring, mysqli, mysqlnd, openssl, pcre, pdo_mysql, pdo_sqlite, posix, random, session, soap, sockets, sodium, sqlite3, standard, sysvmsg, sysvsem, sysvshm, tokenizer, xml, xmlreader, xmlwriter, xsl, zip, zlib
    Plugin Support happyAnt

    (@duongcuong96)

    Hi @zzzek,

    could you please add wp-cron.php from the caching system and try again?

    For another solution, you can fix this by using another cron method.
    modify wp-config.php ( you can find this file in your root directory ), and before the line:
    /* That’s all, stop editing! Happy blogging. */
    add this line:
    define(‘ALTERNATE_WP_CRON’ , true );

    zzzek

    (@zzzek)

    Hello,

    thank you for answer. I tried adding ALTERNATE_WP_CRON but unfortunately no result.
    What do you mean by “add wp-cron.php from the caching system”? I don’t have any chaching plugin in wordpress.
    This problem only appeared after switching to PHP version 8.x, when I switch the website to 7.4, the backup works. It is possible that there is some incompatibility with web hosting or plugin compatibility with version 8.2.

    I hope the bug will be fixed in some future version.

    Thank you again.

    Plugin Support BWU Support

    (@saranshwpm)

    Hi,

    Thank you for your reply.

    PHP 8.2 is not fully compatible with WordPress yet, and this may also be the case with other plugins. For more details, please refer to the WordPress PHP compatibility handbook.

    Therefore, I suggest continuing to use PHP 7.4 as it is currently working for you.

    Best Regards,

Viewing 5 replies - 1 through 5 (of 5 total)
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