• Resolved RealGeekDad

    (@realgeekdad)


    I love BackWPUP and use it all of my sites! ??

    I’m having an issue right now though. The full backup job on one of my client sites was working OK, but today it stalled out. Here is the log:

    [INFO] BackWPup 3.4.4; A project of Inpsyde GmbH
    [INFO] WordPress 4.8.2 on https://sinagreen.com/
    [INFO] Log Level: Normal 
    [INFO] BackWPup job: Full Backup
    [INFO] Logfile is: backwpup_log_670b5e_2017-11-09_09-48-56.html
    [INFO] Backup file is: backwpup_SNTQWXRW01_SinaGreen_2017-11-09_09-48-56.zip
    [09-Nov-2017 09:48:56] 1. Try to backup database …
    [09-Nov-2017 09:48:56] Connected to database sinagree_jv2k on localhost
    [09-Nov-2017 09:48:57] Added database dump "sinagne2_jv2k.sql.gz" with 547.09 KB to backup file list
    [09-Nov-2017 09:48:57] Database backup done!
    [09-Nov-2017 09:48:57] 1. Trying to make a list of folders to back up …
    [09-Nov-2017 09:49:14] Added "wp-config.php" to backup file list
    [09-Nov-2017 09:49:14] 759 folders to backup.
    [09-Nov-2017 10:17:18] ERROR: Aborted by user!
    [09-Nov-2017 10:17:18] ERROR: Job has ended with errors in 1702 seconds. You must resolve the errors for correct execution.

    When I try again, I constantly get the following:

    Job "Full Backup" has started, but not responded for 10 seconds.

    I’ve tried bumping up memory limits, execution time, etc. all to no avail. Here are the system settings as they currently stand:

    WordPress version: 4.8.2
    BackWPup version: 3.4.4
    PHP version: 7.0.25  (64bit)
    MySQL version: 5.6.37
    cURL version: 7.55.1
    cURL SSL version: OpenSSL/1.0.2m
    WP-Cron url: https://sinagreen.com/wp-cron.php
    Server self connect: Response Test O.K.
    Document root: /home/sinagreen/public_html
    Temp folder: /home/sinagreen/public_html/wp-content/uploads/backwpup-670b5e-temp/
    Log folder: /home/sinagreen/public_html/wp-content/uploads/backwpup-670b5e-logs/
    Server: Apache
    Operating System: Linux
    PHP SAPI: cgi-fcgi
    Current PHP user: sinagreen
    Maximum execution time: 90 seconds
    Alternative WP Cron: Off
    Disabled WP Cron: Off
    CHMOD Dir: 0755
    Server Time: 15:0
    Blog Time: 15:00
    Blog Timezone: 
    Blog Time offset: 0 hours
    Blog language: en-US
    MySQL Client encoding: utf8mb4
    PHP Memory limit: 256M
    WP memory limit: 256M
    WP maximum memory limit: 256M
    Memory in use: 48.00 MB
    Loaded PHP Extensions:: Core, PDO, Phar, Reflection, SPL, SimpleXML, bcmath, calendar, cgi-fcgi, ctype, curl, date, dom, filter, ftp, gd, hash, imap, json, libxml, mcrypt, mysqli, mysqlnd, openssl, pcntl, pcre, pdo_mysql, pdo_sqlite, posix, readline, session, sockets, sqlite3, standard, tokenizer, wddx, xml, xmlreader, xmlwriter, xsl, zlib

    Any hints? I’m banging my head against a wall over here! B-)

    Thanks in advance,

    Jeff Buxton
    RealGeekDad

    The page I need help with: [log in to see the link]

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