• Resolved shreeshchandra

    (@shreeshchandra)


    Hi Team,
    Basically, we have two problems with the job listing plugin.

    1. We are facing 404 errors for our jobs whenever click on it. But this problem is resolved by clicking the save changes button in the permalink setting of WordPress & it is a temporary solution next day we get the same error.
    I don’t know how many times we do it activity we are getting a complaint from our client they said whenever they open the jobs it is showing 404 error.

    2. This is related to the redirection of URL
    while updating any expired event it will directly be redirected to the main home page and due to this, we need to go again to the Yoast SEO plugin & delete the redirection which is not a good sign bcoz as a developer we know how to do this but for the technical person it is difficult to understand. so, it is possible for you to stop the redirection.

    Please resolve this problem as soon as possible.

    Thanks

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 16 total)
  • Hi @shreeshchandra,

    Thanks for reaching out, the issue as you describe seems to be either with the permalink settings on your website or it may be related to caching issues on the site. It will need some debugging to figure out the exact cause of the issue.

    To test please create a staging/clone version of the website and try disabling all of your plugins except WP Job Manager (and add-ons). Then try testing again to see if the issue persists. If that resolves your issue, you can find what was causing it by enabling each plugin one by one while continuing to test.

    If that doesn’t help, you can also try switching to the Twenty Twenty theme via Appearance > Themes, and test again. If the issue is resolved then you know it’s a problem with the theme, and you’ll need to contact the theme author for further assistance.

    Let us know how it goes.

    Thread Starter shreeshchandra

    (@shreeshchandra)

    Thank you for your reply. Let me try it

    Thread Starter shreeshchandra

    (@shreeshchandra)

    we already tried the first option but nothing work and we can’t try the second option bcoz right now we were using Avada and if we change the theme to twenty it will cause issues on our website and our website is live.
    Can you please suggest any alternative solution? or we need buy something add ons for resolve this please let us know?

    Thread Starter shreeshchandra

    (@shreeshchandra)

    Hii,
    Are you there?

    @shreeshchandra
    with this ougin you can create a staging site, so you can switch themes and/or disable plugins to check for conflicts

    https://de.www.ads-software.com/plugins/wp-staging/

    My suggestion is, that you are running into an issue with your rewrite rules caused by one or more of you plugins.
    With this one here you can check the rewrite rules
    https://de.www.ads-software.com/plugins/rewrite-rules-inspector/

    Antoher issue could be a corrupt .htaccess
    Make sure tha this lines are in the file

    RewriteEngine On
    RewriteBase /
    RewriteRule ^index\.php$ - [L]
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /index.php [L]

    Are you running a caching plugin or do you have caching on your server. Please clear the cache(s) as well

    Thread Starter shreeshchandra

    (@shreeshchandra)

    Hi,
    We already have these rewrite lines in the .htaccess file and we were using the performance plugin for clearing the cache.

    Thanks,
    Pooja Mhatre

    Thread Starter shreeshchandra

    (@shreeshchandra)

    It is possible for you to tell me due to which plugin this problem is occurred

    @shreeshchandra

    unfortunately I can′t tell you which plugin is causing this problem. Set up a staging site and then disable all the plugins and see what happens.

    Thread Starter shreeshchandra

    (@shreeshchandra)

    ok, we will try this over the staging site and let you know.
    we have the development site for testing.
    Development: https://dev4.ats-global.com/
    Live website: https://www.ats-global.com/
    But while disabling I hope it will not create any issue.

    Thread Starter shreeshchandra

    (@shreeshchandra)

    Tried the above solution over dev but nothing will be work

    @shreeshchandra
    did you also switch to a default theme like 2020?

    Thread Starter shreeshchandra

    (@shreeshchandra)

    Yes, we did this earlier & it cause a major issue with our website. so we already removed this 2020 theme from our live website.
    So we cannot touch the theme right now

    @shreeshchandra
    you should do this on the staging to get things clear. So you can install the standard again on the staging. I know, the site will look weird, but thats the only chance to see if this is a theme related issue.
    Do you have any overrides in your child theme?

    • This reply was modified 2 years, 10 months ago by braehler.
    Plugin Support bindlegirl (a11n)

    (@bindlegirl)

    Hi @shreeshchandra !

    @braehler gave you some good advice. You will need to test things on your staging site. Since this redirection is caused by some custom code, it’s going to be very hard for us to provide a solution for you and you may need to hire someone to help your resolve the issue.

    Thread Starter shreeshchandra

    (@shreeshchandra)

    We ask you this bcoz facing that 404 issues for job listing plugin only other plugins are working perfectly fine means there is something problem in that

Viewing 15 replies - 1 through 15 (of 16 total)
  • The topic ‘Jobs Are showing 404 error & redirecting issue’ is closed to new replies.