Jobs error “Step aborted: too many attempts!”

  • Hi to all, i use backwpup since many time ago on various site.

    Now i have a trouble on one jobs. Job setup is as follow:

    Backup Db + plugin list
    Archive in zip format
    backup on Amazon S3
    send email log on error
    Schedule with default wp-cron

    Backup are up and running from 4/5 months, but from 1 week i receive error email.
    I enable log debug into backwpup and also default WP debug.

    Backwpup log is as follow (replaced some part):

    [INFO] BackWPup 3.7.0; A project of Inpsyde GmbH
[INFO] WordPress 5.3.2 on https://mysite.com/
[INFO] Log Level: Debug
[INFO] BackWPup job: DB; DBDUMP+WPPLUGIN
[INFO] Runs with user: (0)
[INFO] Cron: 0 7 * * *; Next: Mar, 21 Gen 2020 @ 07:00
[INFO] BackWPup job started manually
[INFO] PHP ver.: 7.2.15 (64bit); fpm-fcgi; Linux
[INFO] Maximum PHP script execution time is 30 seconds
[INFO] Script restart time is configured to 30 seconds
[INFO] MySQL ver.: 5.5.41-MariaDB
[INFO] Web Server: Apache/2
[INFO] curl ver.: 7.29.0; NSS/3.44
[INFO] Temp folder is: /home/...../public_html/wp-content/uploads/backwpup-d2bfb9-temp/
[INFO] Logfile is: /home/..../public_html/wp-content/uploads/backwpup-d2bfb9-logs/backwpup_log_0c2607_2020-01-20_10-44-23.html
[INFO] Backup file is: /home/...../public_html/wp-content/uploads/backwpup-d2bfb9-temp/DB-2020-01-20_10-44-23_NLJL7ON202_H3JL7ON202.zip
[20-Jan-2020 10:44:23] 1. Try to backup database …
[20-Jan-2020 10:44:23] Connected to database mysite_db938 on localhost
[20-Jan-2020 10:44:23] Backup database table "tb_commentmeta" with "~73" records
[20-Jan-2020 10:44:23] Backup database table "tb_comments" with "~24" records
[20-Jan-2020 10:44:23] Backup database table "tb_links" with "~0" records
[20-Jan-2020 10:44:23] Backup database table "tb_options" with "~572" records
[20-Jan-2020 10:44:23] Backup database table "tb_postmeta" with "~4137" records
[20-Jan-2020 10:44:23] Backup database table "tb_posts" with "~1312" records
[20-Jan-2020 10:44:23] Backup database table "tb_term_relationships" with "~282" records
[20-Jan-2020 10:44:23] Backup database table "tb_term_taxonomy" with "~15" records
[20-Jan-2020 10:44:23] Backup database table "tb_termmeta" with "~77" records
[20-Jan-2020 10:44:23] Backup database table "tb_terms" with "~15" records
[20-Jan-2020 10:44:23] Backup database table "tb_usermeta" with "~135" records
[20-Jan-2020 10:44:23] Backup database table "tb_users" with "~4" records
[20-Jan-2020 10:44:23] Backup database table "tb_yoast_seo_links" with "~1225" records
[20-Jan-2020 10:44:23] Backup database table "tb_yoast_seo_meta" with "~1137" records
[20-Jan-2020 10:44:23] Added database dump "mysite_db938.sql.gz" with 919,74 KB to backup file list
[20-Jan-2020 10:44:23] Database backup done!
[20-Jan-2020 10:44:23] 2. Try to backup database …
[20-Jan-2020 10:44:23] Connected to database mysite_db938 on localhost
[20-Jan-2020 10:44:23] Added database dump "mysite_db938.sql.gz" with 919,74 KB to backup file list
[20-Jan-2020 10:44:23] Database backup done!
[20-Jan-2020 10:44:23] 3. Try to backup database …
[20-Jan-2020 10:44:23] Connected to database mysite_db938 on localhost
[20-Jan-2020 10:44:23] Added database dump "mysite_db938.sql.gz" with 919,74 KB to backup file list
[20-Jan-2020 10:44:23] Database backup done!
[20-Jan-2020 10:44:23] ERROR: Step aborted: too many attempts!
[20-Jan-2020 10:44:23] 1. Trying to generate a file with installed plugin names …
[20-Jan-2020 10:44:23] Added plugin list file "mysite.com.pluginlist.2020-01-20.txt" with 2,25 KB to backup file list.
[20-Jan-2020 10:44:23] 2. Trying to generate a file with installed plugin names …
[20-Jan-2020 10:44:23] Added plugin list file "mysite.com.pluginlist.2020-01-20.txt" with 2,25 KB to backup file list.
[20-Jan-2020 10:44:23] 3. Trying to generate a file with installed plugin names …
[20-Jan-2020 10:44:23] Added plugin list file "mysite.com.pluginlist.2020-01-20.txt" with 2,25 KB to backup file list.
[20-Jan-2020 10:44:23] ERROR: Step aborted: too many attempts!
[20-Jan-2020 10:44:23] 1. Trying to generate a manifest file …
[20-Jan-2020 10:44:23] Undefined index: dbdumpdbcharset
[20-Jan-2020 10:44:23] Added manifest.json file with 4,21 KB to backup file list.
[20-Jan-2020 10:44:23] 1. Trying to create backup archive …
[20-Jan-2020 10:44:23] Compressing files as ZipArchive. Please be patient, this may take a moment.
[20-Jan-2020 10:44:23] Adding Extra files to Archive
[20-Jan-2020 10:44:23] Backup archive created.
[20-Jan-2020 10:44:23] Archive size is 918,11 KB.
[20-Jan-2020 10:44:23] 8 Files with 2,71 MB in Archive.
[20-Jan-2020 10:44:23] 1. Trying to send backup file to S3 Service …
[20-Jan-2020 10:44:24] Connected to S3 Bucket "mybucket-bks" in eu-central-1
[20-Jan-2020 10:44:24] Checking for not aborted multipart Uploads …
[20-Jan-2020 10:44:24] Starting upload to S3 Service …
[20-Jan-2020 10:44:26] Backup transferred to https://mybucket-bks.s3.eu-central-1.amazonaws.com/......./DB-2020-01-20_10-44-23_NLJL7ON202_H3JL7ON202.zip.
[20-Jan-2020 10:44:26] One file deleted on S3 Bucket.
[20-Jan-2020 10:44:26] One old log deleted
[20-Jan-2020 10:44:26] ERROR: Job has ended with errors in 3 seconds. You must resolve the errors for correct execution.

    WP_DEBUG log is empty.

    Another strange thing is on the job screen. When i open jobs configuration screen all value are blank, and if i re-set all option after save all option are reset, but into DB i have the correct value saved into wp-options table below option_name backwpup_jobs

    Any suggestion?

    Thansk in advance

    Max

    • This topic was modified 5 years, 2 months ago by MassimoM.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter MassimoM

    (@xma)

    Nothing?

    Plugin Support happyAnt

    (@duongcuong96)

    @xma
    Sorry about the delayed response.
    please go to BackWPUp -> Settings -> Logs -> Logging Level -> Debug(not translated ) -> save changes

    Also, check if there are any backup folders created from other backup plugins and exclude them.

    After that, run the job again and give me the lastest debug log file.

    Thank you!

    Plugin Support happyAnt

    (@duongcuong96)

    @xma
    since we haven’t heard back from you, I’m going to mark it as resolved.
    If you’re still having problems, feel free to let us know ;),

    Btw, If you find BackWPUp is useful for you, we would really appreciate. if you leave a positive review and rating.
    This would encourage us to develop new free features and provide free support ??
    https://www.ads-software.com/support/plugin/backwpup/reviews/

Viewing 3 replies - 1 through 3 (of 3 total)
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