Jobs not running (Not expected HTTP response:Status-Code: 200)

  • Resolved Sphinxxxx

    (@sphinxxxx)


    5 years, 9 months ago

    I recently discovered that our site hasn’t had any backups for a long time. The only clue that something is wrong is this message on the “Information” page:

    Server self connect

Not expected HTTP response:Status-Code: 200
Server: nginx
Date: Mon, 20 May 2019 18:56:32 GMT
Content-type: text/html; charset=UTF-8
Content-length: 0
Cache-control: max-age=2592000
Expires: Wed, 19 Jun 2019 18:56:32 GMT

    If I try to run the job manually, I get this message:

    Job "Backup - Daily" has started, but not responded for 10 seconds. Please check information.

    If I add define('ALTERNATE_WP_CRON', true); to wp-config, and then run the job manually, I only get a blank page.

    (This is probably the same as this other seemingly unresolved issue: https://www.ads-software.com/support/topic/not-expected-http-responsestatus-code-200/)

    Our host (CloudWays) couldn’t find anything wrong on their end, and the plugin “WP-Cron Status Checker” says that wp-cron is working. Any ideas?

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support happyAnt

    (@duongcuong96)

    Hi @sphinxxxx
    Even there is a blank page, the job should run, could you please check that ?
    Thanks!

    Thread Starter Sphinxxxx

    (@sphinxxxx)

    As far as I can see: No (there are no new entries in the “Logs” or “Backups” lists).

    Plugin Support happyAnt

    (@duongcuong96)

    Hi @sphinxxxx
    Sorry about the delayed response, is it possible for you to exclude wp-cron.php from being cached? Since BackWPUp checks the response header and found that the url may be cached so the warning shows up.
    Thanks!

    Thread Starter Sphinxxxx

    (@sphinxxxx)

    It doesn’t look like it’s being cached though. Our hosting provider claims it isn’t, and if I browse to /wp-cron.php, the date response header is the date and time right now?

    date: Mon, 27 May 2019 18:39:11 GMT

    Thread Starter Sphinxxxx

    (@sphinxxxx)

    Hm.. The backups started working again today. Possibly related to us disabling an old plugin which handled WooCommerce payments (“WooCommerce Klarna Gateway”).

    Does that make sense? What would it take for a separate plugin to interfere with BackWPup?

    Plugin Support happyAnt

    (@duongcuong96)

    Hi @sphinxxxx
    Sorry about the delayed response, so with BackWPUp, you can setup the job run with a link instead of wp-cron instead. Then using any online cron service or your server real cron to trigger the link, I think it should help ^^
    For more information, please check out our section #2 here: https://backwpup.com/docs/starting-backup-job-immediately-or-scheduled/

Viewing 6 replies - 1 through 6 (of 6 total)
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