• Resolved cornishscoots

    (@cornishscoots)


    Hello,

    Please can someone help (advance apologies if this post is in the wrong place – I really couldn’t find where to post)

    I have WooCommerce and have been receiving this error message for a while now:

    jquery, json, migrate.parseJSON requires a valid JSON string – https://cornishscoots.co.uk/shop

    Can anyone help??

    Many thanks in advance

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hey @cornishscoots

    It looks like this may be caused due to a theme conflict, or possibly a third-party plugin. I’d recommend the conflict-testing steps here to isolate the source of the issue:?https://docs.woocommerce.com/document/how-to-test-for-conflicts/

    The best way to determine if the issue is being caused by a theme and/or plugin is to do the following:
    – Temporarily switch your theme back to a default?theme, such as Storefront
    – Disable all plugins except for WooCommerce.
    – Clear your browser cache, and the cache on your site if you have one there.
    – Test to see if the issue has been resolved.

    If that resolves the issue, then one-by-one you can switch back your theme and re-enable your plugins, testing in between, until the problem appears again. This will then give you an idea about which plugin is the one causing the conflict.

    Hope this helps!

    Thread Starter cornishscoots

    (@cornishscoots)

    Hi there, I used Meks Quick Plugin Disabler to turn off ALL plugins. I then only reactivated Woocommerce & Enable jQuery Migrate Helper and got this message:

    https://cornishscoots.co.uk/wp-content/plugins/woocommerce/assets/js/frontend/cart-fragments.min.js: jQuery.parseJSON requires a valid JSON string

    Is this a Storefront theme error?

    thanks

    Hey @cornishscoots,

    Does this error also shows when you deactivate Enable jQuery Migrate Helper? (You may not necessarily need that plugin.)

    Thread Starter cornishscoots

    (@cornishscoots)

    Hi Senff,

    I don’t recall installing this plugin, I assumed it was a WordPress thing

    Hey @cornishscoots

    Enable jQuery Migrate Helper is not a default plugin, and you might not need it at all. I would suggest to deactivate it and check if your site works well without it.

Viewing 5 replies - 1 through 5 (of 5 total)
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