• Resolved tuomonurkkala

    (@tuomonurkkala)


    Hi there,

    I am using your plugin and I am getting this error from fn + f12:

    jquery.js?ver=3.7.1:10194 Uncaught TypeError: url.indexOf is not a function
    at jQuery.fn.load (jquery.js?ver=3.7.1:10194:13)
    at swatches.js?ver=1.0.7:487:14
    at swatches.js?ver=1.0.7:584:4

    It seems that your plugin is using an older version of jQuery?

    Best Regards,

    Tuomo Nurkkala

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Aamir

    (@aamiribsf)

    Hello @tuomonurkkala ,

    Greetings for the day!

    I tried to replicate the issue on my test site but could not see the same error. See this reference screenshot: https://bsf.d.pr/i/KGbL4W

    I checked your site and can see the jQuery error in the console. Please check if there is some other plugin causing the conflict. Here’s what we can do to make sure:

    Firstly, try to temporarily switch to another theme, like default themes like – Twenty-Twenty or Twenty Nineteen, and check if the error or issue persists.

    Next, you can deactivate all the plugins temporarily except Variation Swatches and WooCommerce and see if that solves the error. If it does then activate plugins one by one to see which plugin is causing the problem.

    Learn more about troubleshooting in WordPress: How to Troubleshoot a Conflict with the Plugin & Theme?

    Hope this helps.

    Let me know how it goes.

    Thread Starter tuomonurkkala

    (@tuomonurkkala)

    Hi @aamiribsf

    Thanks for the help! I will check these plugin deactivations at some night, because the sites are live.

    Plugin Support Shravan Bhaskaravajjula

    (@bhshravankumar)

    Hello @tuomonurkkala,

    Please share your findings with us and let us know if the issue got fixed.

    Looking forward to hearing from you.

    Thread Starter tuomonurkkala

    (@tuomonurkkala)

    Hi @bhshravankumar

    I haven’t tested this yet. I will try as soon as possible.

    Plugin Support Aamir

    (@aamiribsf)

    Hello @tuomonurkkala,

    Thank you for your update. Take your time testing, and share your findings.

    Best regards.

    Plugin Support Aamir

    (@aamiribsf)

    Hello?@tuomonurkkala,

    It’s been a while since we haven’t heard from you so we are marking this thread as resolved.

    If you faced any other issues while using our product, feel free to start a new thread.

    Best regards,

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘jQuery’ is closed to new replies.