Jquery error

  • Resolved netschmiede24

    (@netschmiede24)


    5 months, 3 weeks ago

    A site I am working on is currently very slow and sometimes not loading at all – so I checked, and the console says:

    Uncaught ReferenceError: jQuery is not defined
    <anonymous> https://my-domain/wp-content/plugins/popup-maker/assets/js/admin-bar.min.js?ver=1.19.0:1

    What is this? When I deactivate the popup maker, the error disappears and the site loads as fast as always. But obviously the popups won’t work.

    Can you help? Popup-Maker v.1.19.0 – WordPress 6.5.3

    Thanks,
    Astrid

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Kim L

    (@kimmyx)

    Hi @netschmiede24,

    Sorry to hear you encountered issues with Popup Maker.

    Do you happen to have any caching plugins installed?

    If yes, could you try clearing your cache?

    It would also help if we can take a look at the page. Could you send us a link where we can check the error?

    If you want to share it privately, please send us a ticket at: Support Request – Popup Maker

    We’ll wait for your email. ??

    Thread Starter netschmiede24

    (@netschmiede24)

    Today everything is back to normal, no error and the site loads as fast as it should. It might have been a temporary glitch yesterday – not sure what could have caused this. But it’s all good for now. I’ll get back, if it happens again.

    Thanks,
    Astrid

    Hi @netschmiede24 ,

    Thanks for the feedback. We’re glad to know that everything works fine now.

    Please don’t hesitate to reach out if the error occurs again, or if you need more assistance.

Viewing 3 replies - 1 through 3 (of 3 total)
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