jQuery error on Settings Page and Dashboard

  • Resolved Dave Robison

    (@dreamhand)


    7 years, 11 months ago

    I had successfully installed and activated the plugin. Once I set up my podcasts (and podcast channels), the Settings Page for Blubrry now only displays the tabs AND my WordPress Dashboard only displays a (broken) “Blubrry Powerpress & Community Podcast” widget.

    I traced both conditions to a jQuery error. For the Blubrry Settings Page, it’s…

    admin.php?page=powerpress/powerpressadmin_basic.php:142 
Uncaught TypeError: jQuery(...).tabs is not a function

    at the line…

    var tabsCtl = jQuery("#powerpress_settings_page").tabs();

    The Dashboard error is with a separate plugin, but still jQuery related. When I deactivate Powerpress, the Dashboard displays fine.

    I have tried disabling all other plugins, switching to the default WordPress theme, and loading the page in Firefox, IE, and Chrome, but the problem persists.

    I love the Powerpress plugin and everything Blubrry is doing to advance podcasting… I hope this is just something I screwed up and that you can help me resolve this error.

    Thanks in advance.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Angelo Mandato

    (@amandato)

    Hello @dreamhand,

    Thanks for letting us know about the bug. Sorry for the delay, I have been out during the holidays.

    PowerPress uses the version of jQuery as well as the jQuery UI tab control that is built into WordPress itself. So as long as other themes and plugins use the default jQuery and jQuery UI components that are packaged with WordPress there will not be issues. More than likely the theme/plugin causing the issue packaged their own version of jQuery UI Tab component which is causing the conflict.

    If you have a theme or plugin that also has a tab control for the settings, please try disabling that theme/plugin temporarily then enable PowerPress and see if the problem goes away. If it does, please reply with the theme or plugin name so we can reach out to that developer to see what we can do to make everything work together.

    If you have no luck pinpointing the conflict, please reply with a list of the active plugins, we can recreate a sandbox with all of your plugins to try to replicate the problem.

    Thanks and Happy New Year!

    Thread Starter Dave Robison

    (@dreamhand)

    Hey Angelo!

    No worries at all… I totally get making time for what’s important. Hope you had a marvelous holiday.

    I get what you’re saying, but – as I mentioned – I’ve tried disabling every other plugin AND simultaneously reverting to the WordPress default theme. I clear my cache, and the tabs issue persists.

    I can only assume it’s some kind of caching issue, but I can’t figure out how to debug it.

    Here’s a list of the plugins currently installed:

    • Akismet
    • Blubrry PowerPress
    • Cubell Themes – Functionality
    • Envato Market
    • Gravity Forms
    • Login With Ajax (inactive)
    • MailChimp for WordPress
    • SendGrid
    • Sidekick (inactive)
    • WordPress Importer
    • WP Pro Ad System
    • WP Super Cache (inactive)
    • WP User Avatar

    Any help or suggestions would be MOST appreciated. Cheers!

    Plugin Author Angelo Mandato

    (@amandato)

    Hello DAve,

    We released a new update yesterday that I think solved your issue. Please let me know when you update your plugin if it fixed your issue. Thanks!

    Thread Starter Dave Robison

    (@dreamhand)

    It TOTALLY did, Angelo! Thank you, thank you, THANK YOU! ??

    Thread Starter Dave Robison

    (@dreamhand)

    (enthusiastically marking as resolved)

    Plugin Author Angelo Mandato

    (@amandato)

    Awesome!

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘jQuery error on Settings Page and Dashboard’ is closed to new replies.