jquery Error: Tipsy is Not a Function …

  • Resolved chw47

    (@chw47)


    7 years ago

    Hi there,

    So am working on a group project for school; we’re building a storytelling site. The last week or so we are getting an error:

    um.min.js?ver=1.3.88:8 Uncaught TypeError: jQuery(…).tipsy is not a function
    at HTMLDocument.<anonymous> (um.min.js?ver=1.3.88:8)
    at i (jquery.js?ver=1.12.4:2)
    at Object.fireWith [as resolveWith] (jquery.js?ver=1.12.4:2)
    at Function.ready (jquery.js?ver=1.12.4:2)
    at HTMLDocument.K (jquery.js?ver=1.12.4:2)

    We’re not sure why all of a sudden this error appears but it does. When I test to see if the error goes away once I delete this function, the error just moves on to the next function in the script page.

    I do have a few extensions installed right now for this plugin; ‘Friends’, ‘MailChimp’ & ‘Social Login'(not currently using the last one). Not sure if this function error has anything to do with it, but I find now that the friend request button on the contacts page appears to be not functioning all of a sudden.

    Please note that the errors weren’t there a couple of weeks a ago, and the friend request button WAS working. Not sure if I or one of my teammates did something to cause this, but we typically don’t mess with the UM javascript pages, only the UM css pages.

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hi @chw47,

    Firstly, please try to do a quick conflict test so we can rule out conflicts with your theme or other plugins. Here is the doc on how to do a conflict test if you are not sure how to do it.

    Secondly, if you have purchased one of our extensions or our bundle and you need help, you will need to submit a support ticket via our website as we are only allowed to provide support on this forum for the free plugin hosted on the www.ads-software.com website.

    Submitting a ticket via our website will guarantee a much faster response as we only answer questions on this forum after we have taken care of our paying customers.

    To submit a ticket, please login to our website using the email used on checkout and go to this page:

    https://ultimatemember.com/support/ticket/

    Regards.

    Thread Starter chw47

    (@chw47)

    Thanks! I’ll do that. In the mean time, there is no documentation attached.

    Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hi @chw47,

    Here is the doc on how to do a conflict test.
    How to do a plugin/theme conflict test?
    Regards.

Viewing 3 replies - 1 through 3 (of 3 total)
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