jQuery isn’t loading

  • Resolved cherrycoding

    (@cherrycoding)


    4 years, 10 months ago

    Hi,
    I have a problem with autoptimize and my site, I’ve added js/jquery/jquery.js to the exclusion list but still getting the error that jQuery is not defined.
    Does anybody has an idea?
    Thanks

    Regards,
    Alex

    The page I need help with: [log in to see the link]

Viewing 13 replies - 1 through 13 (of 13 total)
  • Plugin Author Optimizing Matters

    (@optimizingmatters)

    you seem to have JS/ CSS minification also on in WP Rocket, disable it there to avoid conflicts with Autoptimize. at that point jQuery should re-appear ??

    Thread Starter cherrycoding

    (@cherrycoding)

    Thanks for your quick reply! I forgot to disable WPRocket, have done it now but problem still exists.
    There should be no more other caching or minimize plugin running.

    Plugin Author Optimizing Matters

    (@optimizingmatters)

    afraid I still see wp rocket active cherrycoding ?

    Thread Starter cherrycoding

    (@cherrycoding)

    Ok I deleted the plugin and cleared the cache, can’t find any wprocket file in the code now.
    The strange thing is it also happens on my live site, but there I have disabled js minify at the moment because of this problem and I never had there any plugin like wprocket, it was just here for testing.

    Plugin Author Optimizing Matters

    (@optimizingmatters)

    can you share the contents of the JS optimization exclusion field?

    Thread Starter cherrycoding

    (@cherrycoding)

    wp-includes/js/dist/, wp-includes/js/tinymce/, js/jquery/jquery.js

    This is what I have at the moment, also tried it with

    wp-includes/jquery/jquery.js

    Plugin Author Optimizing Matters

    (@optimizingmatters)

    now that’s weird, that _should_ work … can you try excluding some other file (e.g. woocommerce/assets/js/frontend/add-to-cart.min.js) to see if that works? and maybe clear autoptimize’s cache while you’re at it?

    Thread Starter cherrycoding

    (@cherrycoding)

    Have added the add-to-cart file but I think the exclusion doesn’t work for me in general… even if there is a problem with my server config which I can’t belive because I am running a few other sites on this server with AO it should work on the live server which has another config
    I have also deleted the plugin right now and reinstalled it

    • This reply was modified 4 years, 10 months ago by cherrycoding.
    Plugin Author Optimizing Matters

    (@optimizingmatters)

    I’ve not seen exclusions not working before .. do you have a non-production site where you could disable all other plugins/ switch to another theme to rule out conflicts at that level?

    Thread Starter cherrycoding

    (@cherrycoding)

    Tested it with each plugin, the problem is Ninja popup I think so, if I disable it, the error is gone

    Plugin Author Optimizing Matters

    (@optimizingmatters)

    Arghhhhh, I suppose they’re using the API to override the JS exclusions and are doing so the wrong way :-/

    Given it’s a premium plugin (right?); contact them and ask them to fix it?

    Thread Starter cherrycoding

    (@cherrycoding)

    Yeah I will do that, thanks for your help!
    Your support is very good

    Plugin Author Optimizing Matters

    (@optimizingmatters)

    you’re welcome, feel free to leave a review of the plugin and support here ??

    and do follow up here if/ when you get feedback from the ninja popups team!

Viewing 13 replies - 1 through 13 (of 13 total)
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