Jquery Issue? Drop downs not working & other stuff?

  • Hi guys,

    Ok – so this is really strange. I’m using Kleo theme with Gravity forms, buddypress & woo commerce. All are running the most up to date releases.

    Some of our users have told us recently that gravity forms seems to have suddenly stopped working properly on our site. On closer inspection, I think it goes a little deeper? It appears not that none of the dropdown menus are working – at all. When you hold your mouse over the menu items and the other stuff in the header (like the basket icon which usually lets you preview your shopping basket) you use to get a dropdown – now nothing loads at all?

    There is also animated elements (like text boxes) with visual composer which, likewise, don’t show at all?

    This is really strange as nothing has been updated recently and nothing (as far as I’m aware) has been changed – it’s just suddenly broken.

    I’ve tried switching back to the 2012 and 2013 theme and it hasn’t helped anything? I’ve also tried to deactivate all of my major plugins but it still doesn’t seem to make any difference.

    Does anyone have any idea what might be causing this or how I might fix it please? It’s killing me! I thought it might be a jquery issue but I’m not good enough with the ‘under the bonnet’ stuff to know what i’m doing to fix this?

    Cheers

Viewing 2 replies - 1 through 2 (of 2 total)
  • Moderator cubecolour

    (@numeeja)

    You have tried deactivating the major plugins – that is a good troubleshooting step, but you need to take it further by checking all of the plugins. To do this, first deactivate all plugins If the problem goes away, activate the plugins one by one and test until the problem reappears this will enable you to identify the plugin causing the problem.

    Thread Starter JohnnyBravo82

    (@gio91)

    You’re amazing cubecolour – thank you.

    Turns out the Woo Commerce Social Discount plugin has been causing it all along! I thought by trying the major 5/6 it would do it – but it turns out it’s always one of the little ones you never really notice!

    Site back to normal, big relief!

    Thanks for posting & helps, much appreciated. ??

Viewing 2 replies - 1 through 2 (of 2 total)
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