• Resolved iNasser

    (@inasser)


    Hello,

    I just purchased Fragrance theme and it was working fine for the first quiz, but after I created another quiz I started to have the following error showing on my browser consol.
    jquery.min.js:2 Uncaught TypeError: e.indexOf is not a function
    at S.fn.init.S.fn.load (jquery.min.js:2)
    at onLoad (qsm_theme.js?ver=5.8:21)
    at HTMLDocument.<anonymous> (qsm_theme.js?ver=5.8:8)
    at e (jquery.min.js:2)
    at t (jquery.min.js:2)

    The error has the following effect on the quizzes:

    #1
    #1 The error message (Please complete all required fields!) is showing on all the questions.

    #2
    #2 This quiz has the same settings as the above, but the progress bar is not showing.
    #3 The pop quiz on the side bar shouldn’t show the previous button. Because I had it disabled from the settings and the quiz didn’t start yet!

    Can you please help me fix this issue.

    Best regards,
    Nasser

    • This topic was modified 3 years, 4 months ago by iNasser.
    • This topic was modified 3 years, 4 months ago by iNasser.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi @inasser,

    Hope you are doing good.

    Thanks for reaching out to us.

    As we are not experiencing these issues at our end so I request you to kindly share the issues at here as well for further troubleshooting https://quizandsurveymaster.com/contact-support/

    Let us know.

    Regards,
    Kriti

    Thread Starter iNasser

    (@inasser)

    Hi @expresstechsupport

    Thank you for your support.

    I managed to fix the issues except for the one showing in the browser console. The issues were related to having two quizzes, the main quiz and the one on the sidebar. I fixed the issue by creating a custom sidebar without the a quiz for the posts with quizzes.

    I will contact the support to report the issue showing on the browser console.

    Regards,
    Nasser

    Sure, please do reach out to us via contact form.

    Regards,
    Kriti

Viewing 3 replies - 1 through 3 (of 3 total)
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