JS conflict with booking tool

Would you mind elaborating on us by sharing details about the “booking tool” you are currently using? it would be helpful if you could share the URL of the page where the issue is occurring so that we can investigate and assist you accordingly.

Thanks for your cooperation.

Thanks a lot for your reply.

I use booking tool on this page:

https://delta.haareszeiten-lennestadt.de/online-terminbuchung/

I use booking tool also on the sister website. It works here (because dark mode isn′t activated by default).

https://gama.haareszeiten-olpe.de/online-terminbuchung/

Here is code for booking tool (I hid my key)

<script>
    window.planity = {
        key: 'here-is-key',
        primaryColor: '#17181b',
        options: {
	    countryCode : 'DE'
        }
    };
</script>



<script src="https://d2skjte8udjqxw.cloudfront.net/widget/production/polyfills.latest.js"></script>
<script src="https://d2skjte8udjqxw.cloudfront.net/widget/production/app.latest.js"></script>

Tool: https://www.planity.com/

Thanks a lot!

Hi There,

Thank you for your understanding and patience. We apologize for any inconvenience caused. Unfortunately, we are unable to access the provided website URL as it appears to be password protected. To assist you effectively, we kindly request your cooperation in providing relevant information that would enable us to visit the website.

Thanks a ton for being with us.

Dear Jakir, I removed password from the website. Please, take a look.

Thanks a lot.

Kind regards,

Jan

Hi There,

Thank you for your patience and understanding. We apologize for the inconvenience caused. Upon visiting the URL you provided, we did not encounter any issues. In order to assist you further, could you please share any screenshots or additional details regarding the problem you are experiencing? This will greatly help us in identifying and resolving the issue effectively.

The second URL, it is showing as password-protected which is why it is not viewable.

Thank you so much for your cooperation.

Dear Jakir,

I send you screenshot with errors. I removed password from second website. On the secon website there is booking tool and works. In our website booking tool doesn’t work. Please, take a look.

Thanks!

https://pavelkajan.cz/error.png

Hi @janpavelka

Your patience is valued, and we apologize for the delayed response. Based on the console issue, it appears that the problem might stem from other factors unrelated to our plugin. If the problem persists, kindly inform us so we can assist you further.

Have a good day!