JS Error Prevents Popup From Opening

  • Hey There!

    Great extension, love the options.

    I’m having a bit of an issue on a client’s site that would like an automatic popup to appear. It worked initially when we created the site but it seems that either the wordpress update or an update on another extension (possibly something that changes around jquery being loaded) has broken the popup- now it does not appear at all. Looking in the console I see the following error:

    Uncaught TypeError: Cannot read property ‘replace’ of undefined
    This error occurs on popup-maker-site.min.js on line 26.

    When I remove the anchor from the page (was only on the page for testing) and I let the popup automatically open, the error in the console changes to:

    Uncaught TypeError: Cannot read property ‘container’ of undefined
    This error occurs on popup-maker-site.min.js on line 14.

    We were utilizing W3TC’s minification but I have disabled this to rule out that as the incompatibility.

    Please let me know if you have any ideas.

    Thank you!

    https://www.ads-software.com/plugins/popup-maker/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter mikelbitson

    (@mikelbitson)

    Also- please note that this popup is only set to display on the 404 pages as it breaks the lazyload functionality of the theme. Please preview here:

    https://www.grouptour.com/cfsqar

    Thank you!!

    Plugin Author Daniel Iser

    (@danieliser)

    @mikelbitson – Actually when i go to the 404 link you posted I get a working popup. Double check that your still getting an error and let me know. It may have been a lag in disabling the minification and your browser updating its cache.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘JS Error Prevents Popup From Opening’ is closed to new replies.