JS error triggered

  • Hi!
    I use your plugin and Product Enquiry pro in my website.
    After serveral uupgrades, If your plugin is enabled, product enquiry pro doesn’t works. I contacted to product enquiry pro creator and they told me this:

    We analyzed your issue. Found that on click of any button on your site there is a JS error triggered.
    Uncaught Error: Syntax error, unrecognized expression: a[href$=".pdf"] at Function.ea.error (jquery.js?ver=1.12.4-wp:2) at ea.tokenize (jquery.js?ver=1.12.4-wp:2) at ea.compile (jquery.js?ver=1.12.4-wp:2) at ea.select (jquery.js?ver=1.12.4-wp:2) at Function.ea (jquery.js?ver=1.12.4-wp:2) at Function.a.find (jquery-migrate.min.js?ver=1.4.1:2) at HTMLBodyElement.handlers (jquery.js?ver=1.12.4-wp:3) at HTMLBodyElement.dispatch (jquery.js?ver=1.12.4-wp:3) at HTMLBodyElement.r.handle (jquery.js?ver=1.12.4-wp:3)

    Due to this reason, the JS for our button is not getting triggered. This error is due to the WP Google Analytics Events plugin. When deactivated this plugin the error is resolved and our plugin functions properly.
    Please contact the support of WP Google Analytics Events plugin regarding this issue.

    Can you help me?

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author yuvalo

    (@yuvalo)

    Hi @jpujolcat

    Can you please attach a screenshot of the edit dialog of the click event for the PDF download?

    Thanks,

    Yuval

    Thread Starter jpujolcat

    (@jpujolcat)

    Hi @yuvalo
    Sorry… I don’t understand what you ask… (I’m a unexpert).
    Can I give you admin credentials to login to my website?
    thanks

    Thread Starter jpujolcat

    (@jpujolcat)

    Hello!
    Can we talk privately and I give you admin credentials to check it, please?

    thanks!

    Plugin Author yuvalo

    (@yuvalo)

    Hi,

    Here is another thing that could help us –
    1. Go to the plugin’s general settings tab
    2. Click the export button
    3. Head over to wpflow.com/support and open a ticket.
    4. Reply to the automated email reply and attach the export file.

    It will help us reproduce your settings on our test machines.

    We try to avoid logging in to user websites as we don’t want to make any mistake that will cause the site to crash.

    Thanks for understanding and happy holidays,

    Yuval

Viewing 4 replies - 1 through 4 (of 4 total)
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