JS Errors

  • Resolved miketica

    (@miketica)


    2 years, 5 months ago

    PayPal-related JavaScript shows lots of errors on the console (https://prnt.sc/HcCW0uixJkDv) when anything is updated on the mobile version. They prevent the mobile version’s Ajax from running correctly.

    We tested the mobile version while deactivating the PayPal payment plugin and everything was working fine and no errors were on the console log.

    We will look for a replacement plugin, as this one apparently has a lot of issues and very bad reviews. Still, thought you might want to know. You should also think twice before making buggy code available, that directly and greatly impacts payments and revenue.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Syde Niklas

    (@niklasinpsyde)

    Hi @miketica,

    We regret hearing if you encounter any trouble setting up the integration.
    The console timeout from the provided screenshot is an SDK level error and can have multiple potential causes like caching, code minification, or security plugins.
    Without more insight into the system, it’s difficult to judge, but I am not aware of other reports about this particular error.

    Performing a full conflict test is the best way to check for an eventual issue with the theme or a different plugin. We recommend temporarily activating the default theme Storefront and disabling all other plugins except for?WooCommerce and?PayPal Payments to see if the behavior persists.
    Here’s a guide explaining the troubleshooting steps in more detail:
    How to test for conflicts

    I’m not seeing how this issue could be reproduced, so we would appreciate it if you could share a copy of your WooCommerce system report either here in forums or privately from here: https://paypal.inpsyde.com/docs/request-support/
    If you send a private message, please include a link to this thread.
    Thanks!

    Kind regards,
    Niklas

    Plugin Support Syde Joost

    (@joostvandevijver)

    Hello,

    since we did not receive any response or follow-up questions from you, we will assume you got this working to your requirements. If you still have any more questions for us, please open a new thread, because we will mark this one as resolved.

    Kind regards,
    Joost

Viewing 2 replies - 1 through 2 (of 2 total)
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