Json Error on Restore

  • Resolved hebhansen

    (@hebhansen)


    2 years ago

    I’m trying to restore files. Actually I thing are uploaded and ready for install, but I am getting an error:

    Retrieving (if necessary) and preparing backup files…

    updraft_send_command: error: UpdraftPlus: could not parse the JSON (502)

    Que pasa?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter hebhansen

    (@hebhansen)

    Now this error:

    Warnings:

    This database backup has the following WordPress tables excluded: ahc_daily_visitors_stats, ahc_online_users

    ——————–

    If you do not want to restore all your database tables, then choose some to exclude here.(...)

Select All | Deselect All

 _OSQ_options
 _OSQ_users
 _OSQ_usermeta
 _OSQ_actionscheduler_actions
 _OSQ_actionscheduler_claims
 _OSQ_actionscheduler_groups
 _OSQ_actionscheduler_logs
 _OSQ_atum_order_itemmeta
 _OSQ_commentmeta
 _OSQ_comments
 _OSQ_itsec_bans
    Thread Starter hebhansen

    (@hebhansen)

    Wtf….

    Do not close your browser and then error to establish connection

    Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    “updraft_send_command: error: UpdraftPlus: could not parse the JSON (502)”

    The usual cause of the error you are getting is a timeout in PHP-FPM. Can you consult your web hosting company to check if that is the case, and what they suggest? (What is the timeout? The default is 60 seconds in PHP-FPM; so the server would have to be hugely overloaded for that… so I suspect there is more to it, but the server admin is the person with the access to find out).

    “Do not close your browser and then error to establish connection”
    > Check this with your host/server admin too as the connection seems to be unstable. They might be blocking the connection or your server has reached its resource limit.

    Thanks,
    Bryle

Viewing 3 replies - 1 through 3 (of 3 total)
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