JSON.parse: unexpected character

  • Resolved righteyecreative

    (@righteyecreative)


    4 years, 5 months ago

    Hi there. Thanks for the plugin.

    I’ve seen this issue on the forum but not the solution.

    There’s an error:
    “JSON.parse: unexpected character at line 1 column 1 of the JSON data”
    after user registration submit.

    I believe the registration data is still submitting to the database, but it’s very confusing for the user to see the error and I don’t know what is causing it.

    Any ideas? Many thanks.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support sanjuacharya77

    (@sanjuacharya77)

    Hi @righteyecreative,

    The error mainly occurs if a website has any PHP error, whether it is occurring due to our plugin or different plugin or maybe the theme then the Unexpected token error message is thrown during the registration process.
    So, the best thing that I would suggest you do is, deactivate all the plugins expect user registration, switch your theme to default, and check what is causing the issue. You may also do a test by doing a fresh installation.
    Do let me know whether it helps or not and I will get back to you.

    Thanks and Regards!

Viewing 1 replies (of 1 total)
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