June 2 Update Breaks My Site

  • The update today has broken my site. Once the update finished I got:
    There has been a critical error on your website

    Disabling various plugins, brought me to this one being the issue.

    There was a second update, but it broke my site as well.

    I can’t un-rename the Visibility Logic in CPanel back to the original because I can’t do anything in WordPress when I do.

    Please let me know when this is fixed. I hope I don’t have delete the plugin folder and go back to hundreds of pages to fix how I was using it. Yikes!

    It is a brilliant plugin, so I hope this can get rectified. I love using it.

Viewing 15 replies - 1 through 15 (of 18 total)
  • Plugin Author George Tudor

    (@geowrge)

    Hi, we are aware of some issues and we’re working hard to fix them. Can you provide us a list with all the plugins you are using? Thanks

    Plugin Author George Tudor

    (@geowrge)

    Also, is it possible to check your CPanel’s error logs for any related errors? That would help us a lot. Thanks

    Thread Starter Kathleen Elam

    (@a2zsc)

    I will go and look at my error logs now.
    Below is a list of my plugins. Plugins I disabled before getting your plugin include:
    MailPoet
    Add On Elements For Elementor
    WPRocket
    Add Ons for Elementor
    GDPR – both plugins
    Updraft
    ShortPixel

    My plugin list:
    Activity Log
    Ajax Search Pro
    Akismet Anti-Spam
    Anywhere Elementor
    Bounce Handler Mailpoet
    Byteplant Email Validator
    Classic Editor
    Code Snippets
    Disable Comments
    Elementor
    Elementor Addon Elements
    Elementor Pro
    Elements Plus!
    Envato Market
    Essential Addons for Elementor
    Essential Addons for Elementor – Pro
    GDPR Cookie Compliance (CCPA, PIPEDA ready)
    GDPR Cookie Compliance – Premium Add-On
    Glossary (Premium)
    GP Premium
    Harrys Gravatar Cache
    Health Check & Troubleshooting
    Lenix Elementor Leads addon
    Livemesh Addons for Elementor
    MailPoet 3 (New)
    OMGF
    Paid Member Subscriptions – reCaptcha
    Plugin Detective – Troubleshooting
    Plugin Organizer
    Pretty Links Beginner Edition
    Profile Builder
    Profile Builder – Custom Profile Menus Add-On
    Profile Builder – MailPoet Add-on
    Profile Builder – Social Connect Add-On
    Profile Builder Pro
    Quotes Collection
    Reading Time WP
    Redirection
    Reviewer
    Sassy Social Share
    ShortPixel Image Optimizer
    Simple CSS
    SVG Support
    UpdraftPlus – Backup/Restore
    User Profile Picture
    Visibility Logic for Elementor
    Wordfence Security
    WP File Manager
    WP Mail SMTP
    WP Rocket
    WP Rocket | Add Compressed Assets htaccess rules
    WP Rollback
    Yoast Duplicate Post
    Yoast SEO

    Thread Starter Kathleen Elam

    (@a2zsc)

    I have looked at the logs. I can see where I updated the plugin, but there is no indication of an issue there.

    Plugin Author George Tudor

    (@geowrge)

    Ok, I’ll have to test will all the plugins you provided and see what results I get. I’ll update you as soon as possible. Thanks for your patience.

    Thread Starter Kathleen Elam

    (@a2zsc)

    Other plugins that updated today:
    Profile Builder and Profile Builder Pro
    Yoast
    Mailpoet

    Plugin Author George Tudor

    (@geowrge)

    “There has been a critical error on your website” this should have been logged somewhere in those error logs. I mean this is a generic WP error, but the logs should say if there was a Fatal Error somewhere.

    Thread Starter Kathleen Elam

    (@a2zsc)

    I searched for the word “error” and while found did not pertain to this.

    Profile Builder Pro is not the issue.

    But when I deactivated Yoast and activated Visibility Logic, I had a really hard time getting my site back. So Yoast might be the issue.

    Thread Starter Kathleen Elam

    (@a2zsc)

    The error message I see when I recreate is this:

    AH01630: client denied by server configuration: …….user.ini

    Plugin Author George Tudor

    (@geowrge)

    This error points to some server missconfiguration issues. I’ll test with Yoast and see what I get.

    I have the same trouble.
    I tested the plugins on my site.

    I first disabled all plugins.
    Then I activated the plugins one by one.
    I get an error when I activated the Elementor plugin.

    Thank you.

    If you wish, I will give you the ID and password of the site the error is occurring.

    I have the same issue, critical error

    Plugin Author StaxWP

    (@staxwp)

    Hi all, our sincere apologies from the team for any trouble caused. We worked around the clock to make sure the latest version will fix any previous issues.
    Please check with latest v2.1.1 and let me know.

    Thank you

    Gabriel

    I sincerely respect your kindness and effort.

    Thank you.

Viewing 15 replies - 1 through 15 (of 18 total)
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