Junk!

Hi Mountain Man,

Thank you for sharing your feedback with us. There are a few things to keep in mind when you are installing the Trustpilot integration on WordPress. Make sure the version of WordPress is up to date at 3.5.1 or higher and choose a different web browser. This integration is not compatible with Internet Explorer. Here’s a step-by-step guide to help you install Trustpilot: https://support.trustpilot.com/hc/en-us/articles/360011086320-Install-Trustpilot-s-WordPress-integration. Once you successfully download, you will be able to add your company’s TrustBox. Here’s how: https://support.trustpilot.com/hc/en-us/articles/4403099935762-Trustpilot-s-WordPress-integration-Add-a-TrustBox.

If you have any additional questions, we recommend you reach out to our support team.

Thank you,
Trustpilot Team

I was content with the plugin up until now… Now I have the same issue. I use Safari on a macbook pro (Big Sur) suddenly I can’t login anymore into the plugin in WP backend using my credentials. The plugin also throws me out saying the username and password combo does not match On thrust pilot website these credentials work just fine? Please help.

the problem is fixed at my end … suddenly it started working again with no apparent reason.