Just endlessly loops me back to “Set up Site Kit!”

  • Site kit just stopped working on my site and after uninstalling and reinstalling, reseting, etc it just always makes me go through the setup, punts me back to the admin panel, and when I visit the plugin page agian, it’s back to “Set up site kit”.

    I haven’t changed anything about my website and I’m using a default theme, I haven’t changed anything in the path.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    Sorry to hear you’re been encountering issues when trying to set up the plugin @mzsigler. Hopefully, with a little bit of troubleshooting we’ll be able to determine the cause and ensure you are connected. In order to do so, please share the following:

    1. Your Site Health information. You can use this form to share privately if preferred.??
    2. What is the URL you land back on when attempting setup? I ask as this may contain an invalid callback URL, which could explain why you’re redirect back to your admin panel.

    Let me know if you have any questions with the above. If we can determine an invalid callback URL, we can hopefully correct it to ensure you can complete setup.

    Plugin Support James Osborne

    (@jamesosborne)

    I’m just following up with you to check whether the setup issue remains? If so please share the information requested above and we can investigate further.

Viewing 2 replies - 1 through 2 (of 2 total)
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