• Resolved Nikolay76

    (@nikolay76)


    Hi guys,

    Do to being full time dad I didn’t have the chance, in the last year and a half, to maintain my site properly.

    Today I decided to test the contact forms, I use like three on the website, and it turned out they are returning error warnings (without any specifics).

    I was hopping of fellow sufferers who might of had to deal with the same problem to help with advice on how to resolve this issue.

    Thanks.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Same, tried to disable all plugins and also changed theme to blank, but still doesnt work, standard error.

    Thread Starter Nikolay76

    (@nikolay76)

    I haven’t tried anything yet. By the way, I’m trying to create another website with the same theme ad host etc. and when tested contact 7 form, yesterday, it worked.

    Will give it a go with disabling the plugins one by one.

    Thread Starter Nikolay76

    (@nikolay76)

    Just solved, not by though my host support customer service.

    Apparently they fixed by doing this:
    “`Hello,

    We changed the following line in the ……….PHPMailer.php file from:

    <;quote>; public $AuthType = ”;<;/quote>;

    to

    <;quote>; public $AuthType = ‘PLAIN’;<;/quote>;`

    @nikolay76 where and how was this code line changed? Thanks.

    Hi, unoloop555, I’m another CF7 user.

    Look for this comment in your PHPMailer.php file:

    /**
         * SMTP authentication type. Options are CRAM-MD5, LOGIN, PLAIN, XOAUTH2.
         * If not specified, the first one from that list that the server supports will be selected.
         *
         * @var string
    */

    The line:

    public $AuthType = '';

    should be right below that.

    Thread Starter Nikolay76

    (@nikolay76)

    Sorry for the delay, my pc is all torn apart and i forgot the password to log here.

    Despite the changes in the code the issue still persisted and again I contacted my host customer service. They said the problem was generated by the reCaptcha so i disable it and it seems like my forms are working now – although i haven’t tested today.

    Hope this help.

    @nikolay76 no worries, thank you. I couldnt change the main install code because of wordpress.com hosting but I contacted them again and interestingly they said it could be caused due to lack of recaptcha. They told something about spam and blocking of my email, not sure why. They told me to install recaptcha and some other steps to unlock, it will take some time to take effect they said.

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Just found out that none of my contact forms are working .’ is closed to new replies.