Just hangs – no messages, no import

  • Been using this excellent plugin for years (and yes, even donated :), but “now” it no longer works for me.

    I do all the usual things, but the file is not imported.

    I Choose file (the docx file to import), and wait.
    When the button Insert into editor displays above the file display, I click the button, The text Importing shows – and then nothing else happens. No import, no messages, and I even tried waiting for days.

    Too good to miss, I hope that this can be resolved.

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  • Plugin Author Michael Williamson

    (@michaelwilliamson)

    Does this happen with all documents? If you try a small document with just one sentence of text in it, what happens?

    What browser, version and operating system are you using? Do you get the same problem if you try a different browser?

    Just to check: when you say there are no messages, you mean that there are no messages showing up in the “Messages” tab in the Mammoth plugin?

    If you open the developer tools by hitting F12 and look at the “Console” tab, are there any errors after attempting to import?

Viewing 1 replies (of 1 total)
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