• Resolved fallback2

    (@fallback2)


    It gave me a very long Error!!

    Here is the beginning:
    An error occurred while running ‘mapSelect’: Cannot read property ‘getReport’ of null
    The error may be correlated with this previous error:
    TypeError: Cannot read property ‘getReport’ of null

    I don’t know if this is through the whole website or just this page. Looks scary.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    Thanks for reaching out. Firstly can you share whether this same issue occurs when you attempt setup using a Chrome browser incognito window? If so then please share the following:

    1. Has this occurred previously on this site or did you just notice this recently, without making any changes?
    2. At what stages does this occur? (ie. After clicking on a particular button)
    3. Can you share your Site Health information and we can inspect your current setup? You can use this form to share privately if preferred.
    Plugin Support James Osborne

    (@jamesosborne)

    We’ve received your Site Health information, many thanks for sharing. As it looks like you have a couple of optimization plugins active along with a security plugin a a couple of SSL and redirection plugins please follow the steps below and inform me if you’re able to proceed?

    1. Install and activate the Health Check & Troubleshooting plugin.
    2. Navigate to “Plugins > Health Check & Troubleshooting > Troubleshoot”.
    3. From the same screen click on the “Available Plugins” tab at the top right and then click on the “Enable” option next to “Site Kit by Google”
    4. Attempt to view your Site Kit dashboards once more

    You can exit troubleshooting mode afterwards.

    If you encounter the same error message please state at what stages does this occur? (ie. After clicking on a particular button when connecting a service or when you visit a particular Site Kit dashboard)

    Plugin Support Bethany Chobanian Lang

    (@mxbclang)

    @fallback2 As we haven’t received a response, I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist. Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Just set it up – says Report this error – no name of it!’ is closed to new replies.