just updated the elementor header footer plugin and crash my website

awaiting your reply please help me asap.

@emre?Thank you so much, I have rollback 1.6.28 version and it’s working fine now.

Anch’io ho lo stesso problema, non riesco più ad entrare nella dashboard, chiedo aiuto

@shinde77 Can you please show me how to rollback 1.6.28 version since I haven’t had a backup. Thank You

Same here, my whole site is down how do you do a rollback pls?

The 1.6.28 version does not have this issue. You can download it from?here. (Scroll down to the bottom, find the Previous versions section, select 1.6.28 from the dropdown and hit the download button –?direct link?to 1.6.28 version)

uninstall Elementor Header & Footer Builder this plugin is form the cpanel or root directory server, then WordPress log and directly uploads plugin folder as a zip which you download older version and install and activate.

Hello?@shinde77 ,

We apologize for the inconvenience caused by the recent issues with “Improved error messages during plugin activation” and the “Conflict with WP SVG Images plugin”. We are pleased to inform you that we have released an update to fix the issues.

Please update the plugin to the latest version 1.6.31 to resolve the issues.

Thank you for your understanding and patience. If you have any further questions or encounter any issues, please let us know.

cc – @peterheves , @anthonycuong2023 , @lorenza67

• This reply was modified 6 months, 2 weeks ago by bsfankusht.

yes successfully updated latest version 1.6.31 to resolve the issues.
Thank you for quick update.

Thanks for confirmation. ??

Grazie, ho risolto anch’io

1.6.31 solved that issue but now the dropdown menus disappear as soon as you mouse of the main nav link so you can’t navigate to and sub pages! I’ve rolled back again to 1.6.28 until this is resolved. Has anyone else experienced this?

Hi @aeb257,

All good on my end. Refer to this video, please. Sorry that I didn’t show the version of this plugin, but it is the latest version.

Anyway, as per the forum guidelines, please start your own topic. You are welcome to cross-link it to this thread, so we are aware of both.

Kind regards,
Herman ??

this is the error occure when i update the footer elements in using elementor.