Kadence conflicts with Elementor Pro

  • Resolved puregraphx

    (@puregraphx)


    2 months ago

    I have been debugging and when all is disabled and I activate Elementor Pro (and Free, otherwise Pro won’t work), I get this error in the Email Customizer.

    Uncaught ReferenceError: jQuery is not defined
    /?kt-woomail-preview=1&customize_changeset_uuid=2a392435-3360-45f6-a022-053a3b104d2c&customize_theme=hello-theme-child-master&customize_messenger_channel=preview-0

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  • architalevelup

    (@architabasandrai20)

    Hi @puregraphx

    I tried to replicate the issue on my website with Kadence, Twenty-Twenty four and Storefront themes. The Email Customizer is working as expected. Check the screencast for reference: https://share.zight.com/GGuep8Qx

    You most probably have a script/plugin conflict. The error indicates that “jQuery is not defined” is a common effect of a conflict.

    If you temporarily switch to another theme like WordPress Twenty Twenty-four, will the same issue happen?

    Are you using any cache plugins? If so, can you try to clear all your caches or deactivate them for a while?

    Let me know how it goes.

    Best Regards,
    Archita

    Thread Starter puregraphx

    (@puregraphx)

    Hi Archita,

    Seems llike the issue came from an Elementor pop-up that was set to load on the entire site. It also displayed on the Customizer pages. It has a little Javascript. I’ve set to display the popups only on Woo pages. This fixed the issue.

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