Keep getting build interrupt

  • Resolved David LeBlanc

    (@davidtleblanc)


    10 years, 5 months ago

    I keep getting a “build interrupt” when I try to build a package. This is the message I get:

    Server Status: 0 -error
    Error Message:
    Unknown Error – See Log File

    I look at the log and I can’t see anything that says what the problem is, not the I really understand what I am looking at.

    I do get a warnings on two items during the scan, cached data and total file size

    1. About cached data. I have deactivated, not removed, WP-SuperCache, because it was not playing nice with GoDaddy. I do still get cached data in the cache file and I think this is something GoDaddy does.

    2. Total file size. The total is 274.38MB. Anything beyond 150MB will issue a warning. I have been getting the warning now for the past several months as the site has grown and I have had the build interrupt before, but after one or two tries I have a successful build.

    Last week I did add significantly to the the size of the site, adding about 80 new pages. I just wonder if the time it takes to create the zip file is longer than GoDaddy likes.

    As a last attempt effort, I have checked the Attempt Network Keep Alive box. And attempted to another build. I got this
    Server Status: 500 -Internal Server Error
    Error Message:
    Internal Server Error

    Is this something I am doing wrong or is this a GoDaddy issue?

    https://www.ads-software.com/plugins/duplicator/

Viewing 13 replies - 1 through 13 (of 13 total)

  • Hey @davidtleblanc,

    Checkout this section on the FAQs I believe it may help with this issue:
    -> Browse to: https://lifeinthegrid.com/duplicator-faq
    -> Find section: “3. Troubleshoot=> Timeout Issues”

    Hope that helps!

    Thread Starter David LeBlanc

    (@davidtleblanc)

    Cory, sorry about responding so late on this. I checked out the FAQ and I thing the issue is GoDaddy’s server was timing me out.

    Your potential fixes, with the approval of the host, were to add php_value max_execution_time 0 to either the .htaccess file in the website root folder in the Duplicator plugin folder.

    GoDaddy says to put the php phrase in the php5.ini file and setting the value to 360. Sadly, they do not do unlimited.

    Also sadly, this solution did not work.

    There should be several other suggestions in that FAQ section, did you happen to try the other items as well?

    Thread Starter David LeBlanc

    (@davidtleblanc)

    No, namely because GoDaddy is experiencing technical difficulties. For a good stretch the site would not load.

    It’s very possible that was the reason for the change not working. I am going to give it a rest for a day or so.

    GoDaddy was up and down all day Thursday and whatever is causing the problems has continued into Friday as well. Customer support has this message that they are are aware of a problem and doing their best to fix it. I will also say customer support is trying their best to be helpful. Can’t blame them.

    Perhaps they need to upgrade the Commodore 64’s they use.

    Okay, that was snide.

    Also as a note if your working with a larger site you might be able to get it built by creating some filters…

    Hello i have a problem with the duplicator plugin , after build I keep getting the following error:

    Build Interrupt
    The current build has experienced an issue.
    Please try the process again.

    Details
    Server Status: 404 -Not Found
    Error Message:

    404

    Page not found.

    Help!

    https://www.ads-software.com/plugins/duplicator/

    Hi ymarkable,

    Have you tried some of the other suggestions for Timeout Issues provided in the FAQ?

    Thanks!

    > Also as a note if your working with a larger site you might be able to get it built by creating some filters…

    Correct, the worst would be /wp-content/ so filter that out, but copy it via FTP, and then rebuild the site manually (Duplicator + transfer via FTP).

    @davidtleblanc – I am regularly having problems with one site on GoDaddy, so try spiting the site with filters, it helps.

    Cory, if I switch to the Pro version, while I have less problems with these type of timeout issues?

    Hi EnderWiggin,

    Thanks for providing that tip! That is usually the best way for Budget hosts… Pro does work better with larger budget sites, but it still has its limits which we are seeing around 1.5GB to 2GB. Pro just introduced shell_exec support which seems to be much more robust and faster than using PHP ZipArchive. Another tip for improving your timeout is to use mysqldump mode under settings, if your host supports it…

    Cheers~

    Hello Corey,

    So I purchased the pro version, and immediately noticed that it runs much slower than the free version. It that normal? Regardless, I like the live file size and percentage display and it completed the 770MB archive without failing so that is good.

    Hey Ender,

    The free version only has one build mode which is PHPArchive. That mode is slower on the Pro version because Pro has a new queue engine that runs in the background to overcome any timeouts that the users may face when they are up against timeout issues imposed on the server. However as of version 1.0.7 in Pro it now has support for shell_exec which is lighting fast.

    A benchmark was done on a host that doesn’t impose timeouts and the Free version took around 13 minutes to zip up an 800MB site. The same site with pro in shell_exec mode was under 3 minutes. So if your able to get on a good host that supports shell_exec (which there are plenty out there) then you should be able to beat even the basic speed of the free version…

    Cheers~

    Thanks, I switched to shell_exec and it was much faster. I’m pleased with the performance and stability. The percentage and calculated time does not change (update) during the shell_exec version, but I can live without those features in exchange for faster arrivals.

    I have been using your free plugin for at least a year on numerous WP sites and have been very pleased with your work, and I’m happy to be able to give you some financial support.

    Hey Ender,

    Thanks for the feedback, we hope to keep making both of them better and better. We hope to get a review page up sometime this year, maybe you can help with a testimonial…

    Cheers~

Viewing 13 replies - 1 through 13 (of 13 total)
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