Keep On Getting the same error

Hello @hensterrsa

Based on the error message you’re receiving, it looks like there might be an issue with the connection between your WooCommerce store and the Google Merchant Center. Can you please follow these steps:

• Go to https://example.com/wp-admin/admin.php?page=connection-test-admin-page (replace example.com with your domain)
• Under Merchant Center, click MC Disconnect
• Under Google Account, click Disconnect Google Account
• Under Jetpack, click Disconnect Jetpack

Next, go to Marketing > Google Listings & Ads and set up the connection again.

Let us know how that goes. Looking forward to helping you.

Thank you so much for getting back to me 

ok i done so again ,please see log erros.

Strange i have google merchant center and my website is linked to it.

 

2023-10-29T21:46:16+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\Product\ProductSyncer::validate_merchant_center_setup Cannot sync any products before setting up Google Merchant Center.2023-10-29T21:50:39+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\Product\ProductSyncer::validate_merchant_center_setup Cannot sync any products before setting up Google Merchant Center.2023-10-29T21:58:05+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\Internal\DependencyManagement\GoogleServiceProvider::handle_unauthorized_error Client error: GET https://api-vipgo.woocommerce.com/google/google-mc/content/v2.1/0/accounts/0 resulted in a 401 Unauthorized response:{“statusCode”:401,”error”:”Unauthorized”,”message”:”Site is not connected to Google account for google-mc”}2023-10-29T22:00:43+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\API\Site\Controllers\MerchantCenter\{closure} { “error”: { “code”: 400, “message”: “[services[0].rateGroups[0].singleValue] Precision for price 217.391 exceeds maximum precision of 2 decimal digits.”, “errors”: [ { “message”: “[services[0].rateGroups[0].singleValue] Precision for price 217.391 exceeds maximum precision of 2 decimal digits.”, “domain”: “global”, “reason”: “invalid” } ] }}

• This reply was modified 1 year, 4 months ago by hensterrsa.

So i rebuild everything
i created a new admin account and a new mechant acocunt
so i see its still lining with the wrong merchant account

    "message": "There exist other accounts with homepage that conflicts with the homepage of account 345912420. Set the parameter 'overwrite' to true if you want to take the claim and remove it from these accounts: [email protected]",
    "domain": "global",
    "reason": "forbidden"
  }
]

}
}
how do i set the pram to true to overide this ?

There was an error loading report. The class “Automattic\WooCommerce\GoogleListingsAndAds\API\Google\Query\MerchantFreeListingReportQuery” property “client” must be set.

Ok the latest issue ,,

I did it so many times. i’m getting this error

i installed jet pack and seems like the account auth issue went away now im just on this

2023-10-30T11:01:22+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\Product\ProductSyncer::validate_merchant_center_setup Cannot sync any products before setting up Google Merchant Center.

so im getting this now in the merchant store

In the product feed i’m still getting this

There was an error loading your merchant center product statistics. Merchant Center account is not set up.

Request: GET /wc/gla/mc/connection Status: 200 Response: { “id”: 5298085427, “status”: “connected” }

not sure now what else to do

Hello @hensterrsa

From the errors you’re experiencing, it looks there are a few issues with the connection to your Google Merchant Center account and the product synchronization.

1. The error “Cannot sync any products before setting up Google Merchant Center” suggests that the Google Listings & Ads plugin is not recognizing your Google Merchant Center setup. Please ensure you’ve correctly linked your Google Merchant Center account in the WooCommerce settings. If you created a merchant new account, you can revoke access to the old account following the guide here: https://woo.com/document/google-listings-and-ads/faqs/#section-55
2. The error message about the precision of price exceeding maximum precision indicates that the price value in your product data has too many decimal places. Please ensure your prices are formatted to two decimal places.
3. The conflict with the homepage of account 345912420 and the request to set the parameter ‘overwrite’ to true suggests there’s an issue with multiple accounts claiming the same homepage. Unfortunately, this isn’t something you can resolve within Google Listings & Ads – you’d need to resolve this within your Google Merchant Center account settings. Detailed information can be found here: https://woo.com/document/google-listings-and-ads/faqs/#section-53
4. The error “The class “Automattic\WooCommerce\GoogleListingsAndAds\API\Google\Query\MerchantFreeListingReportQuery” property “client” must be set” suggests there’s an issue with loading the report for your free listings. This could be due to connection issue.
5. Finally, the error “Merchant Center account is not set up” again suggests that Google Listings &does not recognizeizing your Merchant Center setup.

I would recommend disconnecting and reconnecting your Google Merchant Center account following my previous guide, ensuring that all the required fields are correctly filled out. If the problem persists, it may be worth contacting Google Merchant Center support for further assistance.

Please let us know if you need any further assistance.

Hi I contacted them and they said i must contact woo support.

Woocommerce is already connected to your Merchant Center acount.

For this, we highly suggest to contact the Woocommerce support to further assist you regarding the content API.

For your reference, your case number is 8-2890000035414.

Ok so this was my issue still .. below >>


2023-11-02T11:56:10+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\API\Site\Controllers\MerchantCenter{closure} {
“error”: {
“code”: 400,
“message”: “[services[0].rateGroups[0].singleValue] Precision for price 217.391 exceeds maximum precision of 2 decimal digits.”,
“errors”: [
{
“message”: “[services[0].rateGroups[0].singleValue] Precision for price 217.391 exceeds maximum precision of 2 decimal digits.”,
“domain”: “global”,
“reason”: “invalid”
}
]
}
}

I could not fine anywhere this value 217.391 even if i deleted all my products .. so i ran
wp search-replace ‘217.391’ ‘217.39’ and it replaced the one value and the feed worked !!!

I’m glad to hear you got this sorted.

As a side note, the number of decimals on the store is determined by the settings in WooCommerce > Settings > Currency options (section).