Keep receiving error messages related to the Smart Variations plug-in

  • Resolved suntribesunscreen

    (@suntribesunscreen)


    10 months, 2 weeks ago

    We continue to receive the following error message:

    2024/05/12 06:04:17 [error] 53485#53485: *1405491 FastCGI sent in stderr: “PHP message: PHP Fatal error: Uncaught Error: Call to undefined function wc_placeholder_img() in /www/suntribe_770/public/wp-content/plugins/smart-variations-images-premium/includes/class-smart-variations-images.php:288

    Please advise on how to solve this issue.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author David Rosendo

    (@drosendo)

    This error indicates that the function wc_placeholder_img(), which is part of WooCommerce, is not available. This could be due to a few reasons:

    1. Outdated WooCommerce: The most likely cause is that your WooCommerce plugin is not updated to the latest version. Outdated versions might not include the necessary functions.
    2. Conflicting Plugins: It’s also possible that another plugin is interfering with WooCommerce. Deactivating all non-essential plugins temporarily can help identify any conflicts.

    However, as a Smart Variations Images Premium user, dedicated support awaits!

      Open a ticket at https://www.smart-variations.com for the fastest resolution.

      We’ll close this thread as our official support focuses on free versions.

      Good luck!

      Sincerely,
      David

    Viewing 1 replies (of 1 total)
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