• Hi & first of all: thank you for this great plugin.

    I am happy with this plugin, but there is one thing, where I stuck: VAT check works fine and it reduces the taxes for EU-Countries to 0% if the VAT ID is entered. But for my Base Country (Germany), it should add taxes in every case (it doesnt matter if the VAT is entered or not).

    I set also in the option “Keep VAT in selected countries” to “Base (i.e. store) country” but this occurs that the VAT are nowhere reduced. I also tried to use a Comma-Separated List, but this doesnt work too.

    So, what can I do right now?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Kousik Mukherjee

    (@kousikmukherjeeli)

    Hello @digitalcreed ,

    Please update your plugin with v2.11.5, we fixed your issue there.

    Regards
    Kousik Mukherjee

    I’m still experiencing the issue now, with the latest version of the plugin and latest WC. Could you please check? Thank you!

    Plugin Contributor Kousik Mukherjee

    (@kousikmukherjeeli)

    Hello @richardpruzek,

    I tested the issue you mentioned, and it seems to be working fine. However, I believe checking the EU VAT settings could help address the problem. If you could send three screenshots of the settings page to our support email, it would expedite resolving your issue.

    Regards,
    Kousik Mukherjee

Viewing 3 replies - 1 through 3 (of 3 total)
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