Keeps loading but nothing shows up

  • Resolved Vimal

    (@vimalwplogin)


    3 years, 7 months ago

    Thumbnail slider – I only see the loading cursor but nothing loads.

    secondly is it possible to scrub all the videos in youtube channel for carousel from the channel link

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author richteam

    (@richteam)

    Dear vimalwplogin.

    Thank you for the topic.

    Can you please watch all the videos that work?

    And if you added an mp4 video, have you added an image or not?. YouTube and Vimeo automatically create an image. But when you add mp4 video, you need to add an image to make the plugin work.

    A lot of the problems that the slider always loads goes with this. Please check and tell us.

    We’ll all do to solve the problem.

    Best, Rich-Web

    I am facing same problem. I have added mp4 video URL, add image URL as well. My version is latest version 1.3.9 and wordpress version 5.8

    Plugin Author richteam

    (@richteam)

    Dear brandonaaws.

    Thank you for the topic.

    Please, you can give us link to your page where we can see the slider. We need to see the problem in order to solve it. Sorry for bothering.

    We’re waiting for your answer.

    Best, Rich-Web

Viewing 3 replies - 1 through 3 (of 3 total)
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