Keeps logging out

  • aldorr

    (@aldorr)


    12 months ago

    Dear Pierre,

    Thanks for this plugin. It does seem to help our pages a lot.
    There is only one bit of trouble we’ve been having, though. When APCu is active, users keep constantly getting automatically logged out. And have to re-log in again.

    Do you have any ideas as to why?

    We’re Running
    WP (latest)
    PHP 8.1.27
    DIVI (latest)
    WPML (latest)

    Thanks for any help.

    Best Regards,
    Allan

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Pierre Lannoy

    (@pierrelannoy)

    Hello?Allan!

    Sorry to hear that. From my experience, such a behavior (sessions killing) comes from a not fully functional APCu. Could you describe a little more the environment used (i.e. mutu vs. dedicated vps, system architecture, etc.)?

    Thread Starter aldorr

    (@aldorr)

    Thanks Pierre,

    I think you’re right. Probably not great to run on shared hosting? Even though they provide the apcu plugin automatically installed. The hosting says:

    In general, the following extensions are installed:

    • apcu
    • …

    But I can’t find much more info about it in the hosting support page. If I write to them to ask, what, specifically would I need to know?

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Keeps logging out’ is closed to new replies.