Key Activation “looses validation

  • I have the sending service free edition (not premium). Every few days it seems that they key activation “looses” it’s validation and I have to revalidate. Since I’m not the one sending out the newsletters, my users are contacting me when they have to send out an email asking why it isn’t working.

    Is this expected? that I have to re-validate every few days?

Viewing 4 replies - 1 through 4 (of 4 total)

  • This isn’t expected. Is this happening in more than one website?

    Thread Starter mhedman

    (@mhedman)

    No just my one site I use it on. “every few days” may be an exaggeration ?? but it’s happened at least 3 times since I installed it a few weeks ago. Though it was only a few days between a couple of them.

    Plugin Author MailPoet

    (@mailpoet)

    ??

    Let us know which version of the plugin your using and which action might be triggering this “unfortunate event”. We’re looking for patterns.

    Thread Starter mhedman

    (@mhedman)

    MailPoet Free version: 3.0.6
    MailPoet Premium version: N/A
    WordPress version: 4.8.2
    Database version: 5.7.15

    It also happened on previous versions. I’ll let you know if it happens this week.

Viewing 4 replies - 1 through 4 (of 4 total)
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