[NSFW] Key Metrics option not showing up

Thanks for reaching out @johcreative. Can you try logging out on one of these sites before logging in once more? If the same occurs, please share your Site Health information for this same site and we can investigate this further. Thank you.

Logging out didn’t work. I’ve submitted the form.

Many thanks for the update @johcreative. I checked your Site Health information and I can see that the feature hasn’t been enabled for this site yet. There are a couple of reasons why this may be the case. Firstly, to ensure you are receiving feature updates, can you share your Site Health status? (Tools > Site Health > Status), which differs from your Site Health information previously shared? This can help determine whether wp-cron is enabled and functioning as expected, with this being the method we use to push such background updates.

Let me know if you have any questions with the above.

How do I share that info with you? Upload a screenshot to my website and share the link?

I don’t see anyway to upload it so.

The screenshot is fine @johcreative. As there are no warnings or errors related to background updates, what may be happening is the feature isn’t pushed out to your sites yet. Do you recall when you updated to the latest version of Site Kit on these sites? We push features, including key metrics, twice daily. If you only updated to the latest version of Site Kit today for example, you may not receive this feature until later today or tomorrow.

While I will check back with you tomorrow to see if the feature has been pushed out to this particular site, can you check other impacted sites and ensure there are no warnings or errors relating to background updates when checking the Site Health status for these sites?

In the meantime, I’ll also perform some checks on test sites and see if I can encounter the same.

Yes I just installed it on all my sites today. All of them got it except this one. I’ll keep checking it throughout the day.

The metrics have shown up now.

Glad to hear it @johcreative, and appreciate you sharing this follow up.

If you have any further queries, be sure to reach out. If you have a moment free please also consider leaving a review after testing out the feature, or if you’ve been a Site Kit user for some time. We’d love to hear your feedback.