Kirki causing problems

I just tested the eleganto theme and it seems to be working fine on my end.
Perhaps there’s something else on your installation that’s interfering?
Did you try deactivating all other plugins to test if something else is causing this?
Kirki may be the trigger of your error, but it doesn’t seem to be the cause of it.
Please enable debugging in your WordPress installation and check if you’re getting any errors.
You can read more about debugging in WordPress on https://codex.www.ads-software.com/Debugging_in_WordPress

• This reply was modified 7 years, 11 months ago by Ari Stathopoulos.

I installed the Giga Store Theme and the same thing happened to me. Upon trial and Error, I discovered that Giga Store Advanced Sections Plug In was causing the 500 error. I could not have them both active at the same time. The theme is telling I need both but I can not run both. Any thoughts?

@langerent have you tried contacting the author of that plugin to see if they know why this happens? https://www.ads-software.com/support/plugin/giga-store-advanced-sections

Yes I have, they told me to increase the available PHP memory, which I did with no luck. I tried contacting them again and get no response.

I am also using WP version 4.7.3 and the plug in is only tested to 4.6.4. Have you tested it on the latest version?