• Resolved Queer as You

    (@queerasyou)


    Hi,

    I created a form using Visual Form Builder and enabled “Stripe Payment Platform” in the settings.

    However, when I get to the payment section, there is an option “Klarna”.

    I went to the Stripe site and didn’t enable this option, so I don’t understand why this appears?

    As this is a donation, it is not possible to pay in several installments and I would like to remove this option.

    Thanks for your help ??

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  • Plugin Support Matheus Martins

    (@matheusfd)

    Hi, @queerasyou.

    ?Glad you reached out. I can clarify here.

    From GiveWP 3.0 on, a new payment method will show up when you navigate to the payment gateway settings called Stripe – Payment Element. This payment method will only be visible in forms created using the Try the new form builder  link. This new payment method accepts 40+ payment methods, validates input, and handles errors directly on your website.

    As payment options we can list some of them:

    • Apple Pay
    • Google Pay
    • ACH
    • Cash App

    And many more!

    To use it, you need to activate those payment methods. In your Stripe dashboard navigate to the?Payment Methods?page from the Settings page:

    In the Payment Methods page choose GiveWP from the Select Your Platform dropdown. Payment methods will be presented below for you to configure. To preview what Stripe methods will be activated use the Preview link just below where you Select Your Platform.

    Not all payment methods will be available to every Stripe account. It’s important to notice a thing. Stripe dynamically loads payment methods based on various factors such as donor location, browser, and device, which is critical to ensuring a seamless payment experience. While it’s true that Stripe makes these decisions after careful analysis, unfortunately, it’s beyond our control to manipulate these settings directly. So, if it does not display other options on your site, it could be due to donors’ setup or even your account.

    Feel free to reach out to us if you have any further inquiries or require additional assistance. We’re always happy to help!

Viewing 1 replies (of 1 total)
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