Klarna Checkout don’t work in Facebook-apps built-in browser…

  • Resolved Armsportstore.com

    (@armbreakersweden)


    1 year, 7 months ago

    Was contacted by several customer about an issue with the checkout when customer visited the shop through Facebook’s built in browser (from the Facebook-app). Tested myself and Klarna Checkout doesn’t work there. Just try it yourself, when clicking on “Betala k?p” the Klarna screen is supposed to open, but it just loads and loads forever…

    Would appreciate if you could fix this issue asap.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Kristi at Klarna

    (@klarna)

    There was a problem earlier today that has been fixed by Klarna. Can you retry to see if this is hopefully working better now?

    Thread Starter Armsportstore.com

    (@armbreakersweden)

    Hi Kristi.

    Yeah, I tried after I saw your message yesterday and it seemed to be working again. But I had a couple of aborted order today also. Have you had another technical issue today?

    Plugin Author Kristi at Klarna

    (@klarna)

    Hi again @armbreakersweden ,

    Thank you for reviewing & your response. We’ll review further, but please also contact Klarna’s merchant support (klarna.com/merchant-support) with additional examples of aborted orders from today for their review for those specific orders.

    Plugin Author Kristi at Klarna

    (@klarna)

    Closing as no further issues were found relating to this, but please let us know if further support is needed.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Klarna Checkout don’t work in Facebook-apps built-in browser…’ is closed to new replies.