Klarna is not visible!

  • Resolved Ali

    (@lindenhoff)


    1 year, 3 months ago

    We had some reports that klarna is not visible for some customers!
    I made some tests and was able to reproduce it! But couldn’t see any error in js or php!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Niklas H?gefjord

    (@niklashogefjord)

    Hi,
    Make sure that the store currency and customer country has the correct combination for Klarna Payments to be visible. For example, if having an agreement to sell to Norway, Klarna will only be visible in the checkout if the selected currency is NOK and the customer billing country is Norway.

    Thread Starter Ali

    (@lindenhoff)

    Both has been set to Netherland (Euro)

    Plugin Author Niklas H?gefjord

    (@niklashogefjord)

    If you are able to reproduce the issue, are you also able to get Klarna to show again? What is the url to the site? If you don’t want to print that out in this thread you can also email that information directly to [email protected] and we can have a look.

Viewing 3 replies - 1 through 3 (of 3 total)
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