Klarna not showing as option

  • Resolved donmelle

    (@jakemelson)


    1 year, 11 months ago

    Hi
    For some reason Klarna is not showing up as a payment option. The site is in GBP and country is UK. It is enabled in the plugin settings. Any idea why it is not showing up? When the plugin is set to test it shows up fine.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Payment Plugins

    (@mrclayton)

    Hi @jakemelson

    Reviewing your checkout page, I can see that the HTML for Klarna is not even loading. That means you have some plugin or functionality on your site that’s filtering the Klarna payment gateway.

    If you’re using a currency switcher plugin, make sure you registered Klarna with it. If you’re not using a currency plugin, review the plugins that could be filtering your payment gateways.

    Thanks

    Thread Starter donmelle

    (@jakemelson)

    Sorry about that. Forgot I dad another membership plugin enabled which restricted Klarna. It is working now. Thank you ??

Viewing 2 replies - 1 through 2 (of 2 total)
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