Klarna payments not showing as payment method

  • Resolved mcilvennyaidan

    (@mcilvennyaidan)


    4 years ago

    Hi, I’ve had Klarna set up on my site for a while now and everything has been working as normal, but I have just noticed the Klarna payment methods are no longer available at checkout. Are you able to help?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Kristi at Klarna

    (@klarna)

    Hi @mcilvennyaidan ,
    Klarna Payments requires the Country/Region to be selected before Klarna Payments displays (so that the code knows which Klarna API credentials to use). Once a supported region is selected in your Woo checkout form, Klarna Payments is shown on the checkout page (but not for the quote page).

    I hope this helps, but if further support is needed, you can also get direct support at [email protected]

    Plugin Author Kristi at Klarna

    (@klarna)

    Closing per above.

Viewing 2 replies - 1 through 2 (of 2 total)
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