Klarna Translation

Hi,
here is another error with Klarna: https://www.dropbox.com/s/l4gfjv34b3gibud/RPReplay_Final1624176354.MP4?dl=0

“The source you provided is not in a chargeable state”

Thanks for checking this out!
Tom

Hi @tommyd17,

Are you testing using live mode or test mode? The NOT FOUND error is coming directly from Klarna it looks like. Is this happening for all orders using Klarna?

Kind Regards,

Hi,

I am using test mode on my staging site.
Steps to reproduce:
– do not accept the shop policy (AGB, privacy policy, …) in the checkout
– place order
– error is showing very short
– then accepting shop policy
– place the order again

When accepting the shop policy everything works.
Thanks, Tom

Hi @tommyd17,

Thanks for those extra steps. I will try and re-create on my end and let you know what I find.

Kind Regards,

Hi,

thanks for that! Please keep me updated ??

Tom

Hey @mrclayton,

do you have any news on this?

Thanks, Tom

@tommyd17 I tested using a Terms and Conditions checkbox and it worked perfectly.

What other custom checkboxes do you have enabled on your checkout page that are required before payment can be made?

Hey @mrclayton,

thanks for testing!
I now figured out that it is a compatibility problem between CheckoutWC and Stripe. I asked Clif how to solve it and just wrote an email to the support email.

Would be great if you could check this,

Thanks tom

Hi @tommyd17

I’ll take a look. You’re also using Germanized which I believe renders custom checkboxes that are required for the checkout process right?

Kind regards

Hi,

Yes i am using germanized to render the terms and conditions checkbox

Best,
Tom