Klaviyo-Woocommerce integration issue

  • Our Klaviyo-Woocommerce integration is allegedly “working” if I look at the Klaviyo “Integrations” page, which shows that the integration is “enabled” (green and checkmark). However, if I look at the Klaviyo woocommerce reports, it appears that all our website ecommerce appeared to cease at about the time we sunsetted our relationship with the marketing vendor that had been managing our site. However, our website traffic and ecommerce has actually continued unabated.

    But our ecommerce data is NOT finding its way into Klaviyo. ??

    How can I troubleshoot this integration and turn back on whatever they turned off? ?? Any chance it could be a plugin issue (there was a woocommerce affiliate program plugin that was released around the same time…)

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